Summary
Overview
Work History
Education
Skills
Timeline
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Chasity Sutton

Chasity Sutton

Sales Administrator
Dallas,TX

Summary

Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software.

Overview

23
23
years of professional experience

Work History

Stower, Shipping Clerk

Amazon.Inc
08.2017 - 10.2022
  • Organized both outgoing and incoming shipments based on product descriptions and shipment dates.
  • Sorted over 1500 products onto shelves according to type, weight and size.
  • Updated database with changes in carrier status.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Checked bills of lading, outgoing package paperwork and other documentation for accuracy.
  • Maintained 96% accuracy while updating online inventory databases.

Picking Packer, Equiptment Operator, Supervisor

Toys R Us Distrubution
10.2008 - 08.2017
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
  • Documented production information via daily system logs and discussed issues with management.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.
  • Maintained and cleaned equipment after each job and inspected.
  • Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
  • Drove vehicles to and from work sites and maintained clean driving record.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Customer Service, Sales Administrative

Farmers Insurance
04.2004 - 10.2010
  • Handled calls promptly and with courteous professionalism.
  • Completed call documentation while speaking with customers.
  • Processed orders, service requests and applied information to customers.
  • Maintained working knowledge of products, accounts, representatives, tools and systems.
  • Navigated multiple computer systems expertly to handle customers' sales and service needs.
  • Called on existing accounts to drive sales through proactive and relationship-driven contact strategies.
  • Created and maintained reports, documents and presentations to assist with administrative support.
  • Collaborated with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting.
  • Collected and maintained file of receipts to coordinate expense report submission.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Cross-trained to support other teams to meet operational needs and team deadlines.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Cashier,

Gordmans Department Store
03.2002 - 04.2004
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Lincoln College Preparatory Academy High School
Kansas City, MO
05.2004

Skills

  • OSHA Standards
  • International Shipments
  • Materials Transport
  • Storage Coordination
  • Shipping and receiving
  • Packing and scanning
  • Quality assurance

Timeline

Stower, Shipping Clerk

Amazon.Inc
08.2017 - 10.2022

Picking Packer, Equiptment Operator, Supervisor

Toys R Us Distrubution
10.2008 - 08.2017

Customer Service, Sales Administrative

Farmers Insurance
04.2004 - 10.2010

Cashier,

Gordmans Department Store
03.2002 - 04.2004

High School Diploma -

Lincoln College Preparatory Academy High School

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Chasity SuttonSales Administrator