Summary
Work History
Education
Skills
Timeline
Hi, I’m

Chasity Thomas

HOUSTON,TX

Summary

A Professional with over 15 years of management experience, and a proven record of growing revenue and profits while building leadership skills to drive operational excellence. Focused on successful team building, cost-cutting and operational improvements, without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Work History

PDS

01.2020 - Current

Job overview

  • To OM II: Multi Office:, Briargrove Smiles Dentistry &, The Heights Modern Dentistry
  • Analyze and manage an annual budget more than $5 Million, approve monthly expenditures, account receivables, and ensure company resources are optimally allocated
  • Lead and coach a clinical staff of sixty team members and independent contractors, which includes interviewing, hiring & onboarding
  • Supervise the scheduling of Dentist Schedules and Staff
  • Interact with Patients and work with the team to resolve conflicts
  • Implement and Execute Community Marketing Events.

Pacific Dental Services PDS
Houston, TX

Operations Manager II
01.2014 - Current

Job overview

  • Pacific Dental Services is recognized as a pioneer of technology and innovation across the Dental industry while creating The Perfect Patient Experience
  • As an Operations Manager I lead revenue growth strategy, provider leadership, collaborations, and team engagement that consistently transcend goals.

PDS

01.2018 - 01.2020

Job overview

  • Relocated to Houston to, : Briargrove Smiles Dentistry
  • Analyze and manage an annual budget more than $2.3 Million, approve monthly expenditures, account receivables, and ensure company resources are optimally allocated
  • Lead and coach a clinical staff of thirty-five team members and independent contractors
  • Implement and Execute Community Marketing Events.

PDS

01.2015 - 01.2018

Job overview

  • I opened a brand-new office:, : Lake Jackson Modern Dentistry & Orthodontics
  • Responsibilities included, hiring & training an entire clinical staff, (RDA(s), RDH(s), DDS, and front office staff, hosting community marketing events, meeting with contractors, vendors, and booking over two hundred patients before grand opening
  • Surpassed Opening Goals by 20%.

01.2012 - 01.2014

Job overview

  • Achieved the highest Best Team Survey Results in the district 82% retention and 95% favorable / dependable HR Executive
  • Lead Interviewing, resume writing, at the University of Houston for Target.

Target
Lake Jackson, TX

Executive Human Resource Team Leader
01.2010 - 01.2014

Job overview

  • Target is among the top fifty most iconic brand logos of all time, and it is the 7th largest retailer in the United States
  • I created and managed HR strategies and goals
  • Fostered a teamwork, open door environment conductive to positive dialogue across the district
  • My personal efforts were cited as the driving force behind a decrease in turnover from 61% to 30% in a high turnover district.

Target
Houston, TX

Executive Logistics Team Leader
01.2007 - 01.2010

Job overview

  • Oversaw that the supply chain was efficient and effective throughout the organization
  • Oversaw replenishment, backroom, planogram, pricing, in-stock, and facilities management teams at Target Retail stores with annual sales of $52 million and up
  • Recognized as the Executive Logistics Team Leader of the year for 2008 & 2010.

Education

Jesse H. Jones School of Business

MBA from Business Administration
2007

Howard University

BBA from Marketing
2003

Skills

  • Data Analysis & Reporting
  • Employee Recruiting, Onboarding
  • Retention & Relations
  • Microsoft Excel, Word, PowerPoint
  • EPIC
  • Logistics
  • Problem Resolution / Team Building
  • Policy Development and Enforcement

Timeline

PDS
01.2020 - Current

PDS
01.2018 - 01.2020

PDS
01.2015 - 01.2018

Operations Manager II

Pacific Dental Services PDS
01.2014 - Current

01.2012 - 01.2014

Executive Human Resource Team Leader

Target
01.2010 - 01.2014

Executive Logistics Team Leader

Target
01.2007 - 01.2010

Jesse H. Jones School of Business

MBA from Business Administration

Howard University

BBA from Marketing
Chasity Thomas