With a proven track record as the Owner/Director of Brilliant Beginnings Preschool & Childcare Center, I bring extensive experience in staff management and business operations. Leveraging skills in customer relations and financial oversight, I successfully enhanced operational efficiency and fostered strong community relationships. My leadership also included a focus on staff development and implementing innovative educational programs, demonstrating both hard and soft skills essential for dynamic business management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner/Director
Brilliant Beginnings Preschool & Childcare Center
Wamego, KS
09.2020 - Current
Oversaw budgeting and financial management.
Ordered necessary materials or equipment required by state regulations.
Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
Scheduled employee shifts to ensure adequate coverage of all areas of the daycare center.
Developed and implemented policies and procedures for daycare staff, including safety protocols.
Trained, managed and motivated employees to promote professional skill development.
Recruited qualified candidates for open positions within the daycare facility.
Supervised up to 25 staff members daily, providing guidance and support as needed.
Resolved conflicts between children or between children and staff members in a timely manner.
Monitored student progress and assisted students and teachers with resolving problems.
Maintained accurate records of attendance, immunizations and other relevant information for each child.
Managed budgeting responsibilities related to payroll expenses, rent payments and supplies purchases.
Reviewed applications from prospective families interested in enrolling their children in the program.
Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.
Provided professional development training for daycare staff on topics such as early childhood education, health and safety practices, nutrition, discipline techniques.
Interacted regularly with students throughout the day by playing games, reading stories or engaging them in creative activities.
Established relationships with parents and guardians to foster strong communication regarding their child's progress.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Utilized various software and tools to streamline processes and optimize performance.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
In-Home Childcare Provider
Self-employeed
Manhattan, KS
11.2012 - 09.2020
Managed multiple tasks simultaneously without compromising quality of care provided.
Displayed excellent communication skills with parents, staff members and other caregivers.
Organized educational activities such as games, crafts, reading and outdoor activities.
Planned and prepared meals and snacks for the children.
Provided safe, nurturing environment for children to learn and play.
Maintained records of daily activities and health information regarding each child.
Taught basic language skills such as colors, numbers and shapes.
Education
Bachelor of Arts - General Studies
Fort Hays State University
Hays, KS
05-2009
Skills
Staff management
Staff hiring
Business management
Profit and loss
Small business operations
Customer relations
Relationship building
Classroom management
Certification
BLS Instructor
Certificate of Approval (Center Program Director)
Timeline
Owner/Director
Brilliant Beginnings Preschool & Childcare Center
09.2020 - Current
In-Home Childcare Provider
Self-employeed
11.2012 - 09.2020
BLS Instructor
Certificate of Approval (Center Program Director)
Bachelor of Arts - General Studies
Fort Hays State University
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