Summary
Overview
Work History
Education
Skills
Timeline
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CHASITY WELCH

Fayetteville,GA

Summary

Transportation Planner offering 8-year background tracing orders, coordinating load patterns and determining most cost-efficient solutions. Expertise in maintaining logistics records and generating transportation schedules. Excellent multitasking, organizational and interpersonal abilities. Combined experience of management and administrative experience. Held key positions requiring detailed accountability, teamwork, communication, and personal initiative. Knowledgeable and dedicated customer service professional with extensive experience in retail industry.

Overview

13
13
years of professional experience

Work History

Transportation Planner

Akraya
12.2022 - Current
  • Planned pickups and drops for suppliers and carriers.
  • Issued shipping instructions and provided routing information to achieve on-time, accurate deliveries.
  • Collaborated with shipping analysts and distribution service coordinators to schedule deliveries.
  • Answered telephone calls and emails to respond to customer concerns and cost inquiries.
  • Developed relationships with trucking companies to acquire long-term business commitments and desirable rates.


Transportation Supervisor

GXO Logistics
09.2021 - 05.2022
  • Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
  • Verified that drivers completed required safety training and attended quarterly driver safety meetings.
  • Planned and established transportation routes, work schedules and operator assignments.
  • Scheduled repair and preventive maintenance of vehicles and other equipment.
  • Demonstrated tasks to new hires and assigned to experienced workers for further training.
  • Monitored and maintained on-time delivery, reliability, service and performance.


Logistics Analyst

GXO Logistics
12.2015 - 09.2021
  • Analyzed prior delivery processes and uncovered more efficient method.
  • Coordinated resolution of issues with warehouses, sales brokers and carriers.
  • Monitored inbound and outbound freight operations to establish timely delivery of packages.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Conducted investigations to resolve issues related to logistics and cargo movements.

Assistant Store Manager

Rainbow Shops
01.2011 - 02.2017
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Education

Bachelor of Science - Health Science

Southern New Hampshire University
Hooksett, NH
02.2014

Skills

  • Performance Metric
  • Microsoft SharePoint
  • Transportation Analysis
  • Customer Communication
  • Administrative Support
  • Transportation Management Systems
  • Shipping Procedures
  • Employee Timesheet Processing
  • Monthly Inventory
  • Freight Transportation
  • Transportation Planning

Timeline

Transportation Planner

Akraya
12.2022 - Current

Transportation Supervisor

GXO Logistics
09.2021 - 05.2022

Logistics Analyst

GXO Logistics
12.2015 - 09.2021

Assistant Store Manager

Rainbow Shops
01.2011 - 02.2017

Bachelor of Science - Health Science

Southern New Hampshire University

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CHASITY WELCH