Alonzo Washington
Hephzibah,GA
Summary
Friendly Environmental Service Technician with 8 years of experience in janitorial services. Extensive knowledge of sanitation and confidentiality with a talent for working quickly and efficiently. Adept at following directions and infection control practices.
Overview
25
25
years of professional experience
Work History
Environmental Services
Augusta Health
Augusta, GA
07.2017 - Current
- General cleaning, mopping, and vacuuming
- Waste and recycling removal
- Emergency services (water extraction, etc.)
- Event set up
- Office, classroom, and lab cleaning services
- Periodic window cleaning
- Sanitation services (dumpster) and waste removal
- Restroom sanitation
- Worked with environmental services employees to complete cleaning, laundry and housekeeping duties.
Team Leader
Village Deli
Augusta, GA
07.1999 - Current
- Ensured compliance with health, safety, sanitation and alcohol regulations in the restaurant.
- Conducted daily team meetings to discuss operational objectives and customer service standards.
- Resolved customer complaints in a professional manner while maintaining company standards of quality service.
- Coordinated weekly staff scheduling to ensure adequate coverage during peak business hours.
- Provided guidance and support to team members on all aspects of the restaurant operations.
Manager
Bonefish Grill Restaurants
Augusta, Georgia
08.2010 - 06.2017
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Maintained detailed records of sales transactions and daily shift reports.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
Crew Member
Uhaul Moving And Storage
Augusta, GA
03.2010 - 11.2013
- Ensured that all equipment used was properly maintained and functioning correctly.
- Conducted pre-move surveys with customers to determine their needs and preferences for the move.
- Verified accuracy of invoices before sending them out to customers.
Education
High School Diploma -
Josey High School
Augusta, GA06-2001
Skills
- Budgeting and Finance
- Hazardous Materials Handling
- Environmental Monitoring
- Pollution Prevention
- Strong Work Ethic
- Complaint Resolution
- Guest Experiences
- Customer Interaction
- Supply Restocking
- Verbal and Written Communication
- Operational Standards
Timeline
Environmental Services
Augusta Health
07.2017 - Current
Manager
Bonefish Grill Restaurants
08.2010 - 06.2017
Crew Member
Uhaul Moving And Storage
03.2010 - 11.2013
Team Leader
Village Deli
07.1999 - Current
High School Diploma -
Josey High School