Chasity Yang
Broken Arrow,OK
Summary
Adept at fostering team collaboration and enhancing customer satisfaction, my tenure at work honed my problem-solving and customer service skills. Trained new staff, ensuring quality standards, and excelled in high-pressure situations, significantly improving service efficiency without compromising on quality.
Overview
2025
2025
years of professional experience
Work History
Student Food Service Worker
University Of Oklahoma Housing And Food
1406 Asp Ave, Room 126. Norman, OK 73019-2150
- Facilitated collaborative team efforts within the cafeteria environment, working closely with fellow Student Food Service Workers and kitchen staff to ensure smooth operations.
- Sanitized kitchen surfaces and washed food prep tools, utensils and equipment.
- Demonstrated excellent time management skills by effectively prioritizing tasks during peak service hours without sacrificing quality of care provided to customers.
- Participated in regular inventory checks, ensuring adequate stock levels were maintained without excessive waste or spoilage.
- Enhanced customer satisfaction by providing efficient and friendly food service to students.
- Handled high-pressure situations calmly during busy mealtimes, maintaining a professional demeanor and ensuring students were served promptly.
- Trained new Student Food Service Workers on best practices, fostering a positive work environment and upholding quality standards.
Crew Member
SUBWAY®Restaurants
3900 E Hillside Dr Broken Arrow, OK 74014
06.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Crew Member
Wendys Restaurant
500 Stone Wood Dr Broken Arrow, OK 74012
05.2022 - 08.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
- Supported training of new crew members, leading to more efficient onboarding process.
- Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Broken Arrow Public High School
Broken Arrow, OK05.2019
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Problem Resolution
- Money handling abilities
Timeline
Crew Member
SUBWAY®Restaurants
06.2024 - Current
Crew Member
Wendys Restaurant
05.2022 - 08.2022
Student Food Service Worker
University Of Oklahoma Housing And Food
High School Diploma -
Broken Arrow Public High School