Chasity (Nicole) Patak
Burbank,CA
Summary
Corporate professional with experience in front-desk operations and administrative support. Skilled in managing multi-line phone systems, greeting visitors, and coordinating schedules. Strong focus on collaboration and achieving results, adaptable to changing needs. Known for exceptional communication, organizational, and customer service skills.
Overview
16
16
years of professional experience
Work History
Corporate Receptionist
Inter-Con Security
10.2019 - Current
- Managed administrative and secretarial responsibilities efficiently.
- Addressed queries and complaints through phone, email and correspondence.
- Coordinated company mail, deliveries and visitor notifications.
Braemar Country Club- Security Site Supervisor
Citiguard
06.2018 - 10.2019
- Oversaw facility operations while delivering exceptional customer service.
- Led a team of 12, managing payroll and scheduling tasks.
- Enhanced employee training procedures and developed security policies.
Disney Corporation- Security Site Supervisor
Allied Universal Security
08.2017 - 06.2018
- Executed front desk and receptionist duties while delivering exceptional customer service.
- Oversaw facility operations and ensured adherence to access guidelines.
- Trained and supervised a team of 8, managing payroll and scheduling.
Electro Rent Corporation- Security Site Supervisor
Allied Universal Security
08.2015 - 08.2017
- Oversaw facility operations and delivered exceptional customer service.
- Ensured adherence to access guidelines and enforced parking regulations.
- Supervised and trained a team of 5, managing payroll and scheduling.
Biltmore Hotel/Court and Tower- Security Shift Lead
Allied Universal Security
08.2013 - 08.2015
- Monitored facility operations while delivering exceptional customer service.
- Welcomed guests and supported special event coordination.
- Aided supervisor in scheduling and training task.
Quest Diagnostic- Security Officer
Allied Universal Security
08.2011 - 08.2013
- Oversaw facility activities and maintained high standards of customer interaction.
- Adhered to access guidelines while managing front desk duties.
Forest Lawn Cemetery- Security Officer
Guardsmark
08.2009 - 08.2011
- Monitored facility while delivering exceptional customer service.
- Assisted with arrivals at the mortuary.
- Handled high-profile funerals.
Education
Certificate - Cosmetology
Marinello School of Beauty
Reseda, CA06.2010
Diploma - General Studies
Ashworth University High School
Norcross, GA06.2009
Skills
- File organization
- Scheduling appointments
- Document management
- Building security
- Event planning
- Service coordination
- Mail management
- Meeting coordination
- Mail distribution
- Visitor management
- Conference support
- Organization skills
- Time management
- Front desk operations
- Customer/Client relations
- Office administration
- Phone etiquette
- Verbal and written communication
- Data entry
- Appointment scheduling
- Staff management
- Documentation and reporting
- Strategic planning
- Schedule management
- Service-oriented mindset
- Multi-line telephone operation
- Professional demeanor
- Performance improvement
- Security awareness
Timeline
Corporate Receptionist
Inter-Con Security
10.2019 - Current
Braemar Country Club- Security Site Supervisor
Citiguard
06.2018 - 10.2019
Disney Corporation- Security Site Supervisor
Allied Universal Security
08.2017 - 06.2018
Electro Rent Corporation- Security Site Supervisor
Allied Universal Security
08.2015 - 08.2017
Biltmore Hotel/Court and Tower- Security Shift Lead
Allied Universal Security
08.2013 - 08.2015
Quest Diagnostic- Security Officer
Allied Universal Security
08.2011 - 08.2013
Forest Lawn Cemetery- Security Officer
Guardsmark
08.2009 - 08.2011
Certificate - Cosmetology
Marinello School of Beauty
Diploma - General Studies
Ashworth University High School
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