Summary
Overview
Work History
Skills
Websites
Skillseducation
References
Projects
Software
Timeline
Generic

Chasmah Ellers

Summary

I have more than 10 years' experience in Project Management. Management experience of more than 10 years. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Determined [Job Title] adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

Project Admin

CAPITAL & COMMERCIAL SERVICES/WATER & SANITATION/City of Cape town
10.2022 - Current
  • Providing logistical support services in order to facilitate and enable the effective and efficient functioning of the project management team
  • Updating branch reports for all branches to provide information pertaining to the Directorate portfolio
  • Creating templates for new processes for implementation like project creation, branch reports
  • Assist with compilation Quarterly Directorate report on the Long Term Financial Plan analysis and memos
  • Preparing presentations for various meetings
  • Assisting with the monitoring of the Directorate Stage Gate performance
  • Attend stage gate reviews for all projects and assist with compiling results of Directorate Stage Gates
  • Developing business processes and contributes to effective process for better operations
  • Reporting on resource utilization within the branch
  • Assisting with maintaining Power BI dashboard for the portfolio performance monitoring
  • Drafting of minutes for various meetings
  • Extract information from SAP PPM for updating the Power BI dashboard for coherent data analyses on the portfolio
  • Creating and maintain Sharepoint sites for PM&I
  • Assist PMs with updating SAP PPM
  • Liaising with relevant role-players to obtain and verify project information
  • Performing specific activities associated with providing support to the branch's line functions.

FACILITIES MANAGER

zest hospitality
02.2019 - 09.2022
  • Ensuring compliance with agreed SLA with the client
  • Ensuring the proper document management systems are implemented and maintained
  • Developing and maintaining monitoring systems for staff performance
  • Stakeholder management of internal/external clients for Facilities Management
  • Actively facilitating client events to ensure success
  • Developing procedures to ensure delivery of services are standardized
  • Providing support for Building Supervisor and Facilities Operation Manager with client requests, events and parking
  • Managing frontline staff in two regions at Standard Bank provincial head offices
  • Managing critical head count for Front of House staff to ensure all operational areas are covered
  • Managing permanent parking requests for staff members
  • Ensuring compliance to all Operational Manuals as agreed with the client
  • Ensure all Operational procedures are updated and current
  • Submitting monthly reports on performance in Facilities Management operations monthly
  • Managing training and skills development and the transfer of skills and knowledge
  • Managing and oversees the provisioning of beverages services for all internal and external stakeholder engagement
  • Manages and oversees the departmental requirements related to cleaning, maintenance and security services required at headquarters
  • Managing the recruitment and selection for front of house staff for the region
  • Attend to all disciplinary matters in the region
  • Managing the facilities of branches on the N1 route in the Western Cape
  • Managing performance functions related quality management within the region
  • Developing business processes and contributes to effective process for better operations
  • Managing the implementation of procedures and systems associated with maintenance, statutory and audit requirements
  • Performing specific activities associated with providing support to the Department's line functions.

corporate Commercial coordinator

Bidvest facilities management
05.2018 - 02.2019
  • Ensuring the proper document management systems are implemented and maintained
  • Managing all daily request via SAP for maintenance
  • Ensuring project work is completed in accordance with agreed timeframe
  • Developing and maintaining monitoring systems to track operational maintenance budget
  • Ensuring all Fire Equipment Audits are completed to ensure compliance
  • Creating Purchase Requisitions for subcontractors
  • Flow up on outstanding invoicing to be paid
  • Act as Helpdesk for all request received from internal and external stakeholders
  • Logging of all reactive maintenance calls on SAP
  • Logging of all expenditure claims on SAP
  • Ensuring all risk compliance documentation and audits are conducted.

Junior Project Manager

Delta Built Environmental Consultants
03.2011 - 11.2017
  • Assisting with the management of projects throughout the project life cycle
  • Planning and facilitating open house days, public information sessions with communities; community structures; council representatives and all other stakeholders on project
  • Liaising with relevant internal and external stakeholders-players to obtain and verify project information
  • Engaging communities, community structures and stakeholder to create awareness and obtain buy-in on projects
  • Collating and keeping comprehensive record of all stakeholders on any given project on stakeholder registers
  • Providing feedback to client in reports, project meetings, presentations on outcomes of stakeholder engagement
  • Preparing presentations for stakeholder engagement
  • Conducting investigations to inform the status quo of specific projects and producing written reports on findings
  • Assisting with planning, organizing of multiple projects to ensure timeous delivery
  • Compiling project plans related to specific projects
  • Coordinating project activities for all projects in the region
  • Manage all communication between consultants, project lead, project team and client
  • Writing adverts for advertising of tenders
  • Assisting with the compilation of tender documents
  • Attending tender briefing sessions and assisting with inputs to tender department for the compilation of bids
  • Updating project plans in accordance with company procedure and standards
  • Manage all project finance matters on project including sub consultants' invoices
  • Managing site staff as a facilities manager role
  • Ensuring compliance with MOU with clients
  • Stock taking of stationery and groceries for the branch
  • Managing the cleaning of the office
  • Manage the 10 cleaning staff members for the sister company, Delta Facilities Management.

Clerk

Strategic Support SERVICES/CORPORATE SERVICES/City Of Cape Town
04.1999 - 02.2011
  • Co-ordinate inputs into the IDP and the Organizational Performance Management system
  • Assisting with the coordinating and finalization of Business Plans, SDBIP's, auditable business process and annual report for the departments and directorate by providing a consultancy service
  • Extract information and analyze data from SAP and SAP BI to inform the SDBIPs, directorate dashboard
  • Managing the monthly Information Dashboard for Corporate Services Management team
  • Managing Business Improvement projects for the Corporate Services Directorate
  • Providing specialized support to the EDs, Directors and Departmental Support Services Managers
  • Developing project documentation including project scope, project plans, business process etc
  • Ensuring the proper document management system is implemented and maintained in accordance with ISO 9001:2008 standard
  • Liaising with relevant internal and external role-players to obtain and verify project information
  • Assessing the As-Is business processes to inform the To-Be business processes
  • Developing the Disaster Risk Management Reduction Plan for the Directorate
  • Providing training as and when needed on the SAP and BI systems throughout the City with regards to the generic SDBIP indicators
  • Managing the C3 notifications for the Executive Director's office as well as report back on notifications received and monitoring the turnaround time of work performed
  • Escalating interactions with management where necessary according to correct procedure to ensure that serious, complex or outstanding issues receive the necessary attention
  • Oversee the integration of the Motor Vehicle Call Centre with the Corporate Call Centre.

Skills

Project Scoping

Technical understanding

Meeting facilitation

Teamwork and Collaboration

Project Management

Team Collaboration

Analytical Thinking

Detail Oriented

Problem-Solving

Team Leadership

Customer Relationship Management

Staff Management

Time management abilities

Written Communication

Excellent Communication

Documentation And Reporting

Performance monitoring

Conflict Resolution

Professionalism

Microsoft Visio

Stakeholder Relations

Skillseducation

  • Cranefield Academy – Advance Diploma Project Management
  • Cranefield Academy –Project Management: Leading, Creating, Implementing and Improving
  • University of Western Cape- Bachelor of Arts (Incomplete)
  • MS Project Training
  • Project Management Competency Training
  • SAMOTECH- Certificate in Project Management
  • SAP CRM- Train the trainer programme
  • Presentation and Facilitation Skills
  • Conflict resolution training
  • Risk Management Analysis- Assessing and mitigating risk
  • MS Visio
  • Quality Management Representative training
  • Leadership - Team Leader in Call Centre (City of Cape Town)
  • Stakeholder Liaison- Manage all stakeholder engagement projects, be the go-to person for projects, client liaison for project

References

  • Mr. Abdul Dhansay, Senior Project Manager, Delta Built Environment Consultants, 021 818 18000/ 073 081 4469
  • Mr. Advisor Mbongi, Project Manager, Delta Built Environment Consultants, 021 818 1800/ 076 390 4596
  • Mr. Ashley Fortuin, Bidvest, 081 501 1154

Projects

Socio Economic Development Framework for Western Cape Proclaimed Fishing Harbours (Selected as a Presidential project). Hangberg Community Residential Units. The project was to manage the design and manage the project of construction of the CRU in Hangberg. Redevelopment of District Six (Phase 3). The project is a restitution project and was to manage the design and construction. Facilities Management. Manage all facility project for the company, attend all client meetings including waste management projects Telkom (RAN), the expansion of the 8ta (Telkom Mobile) network. Records Management Project design the business process for the Records Management Department. Feasibility study of the Corporate Call Centre Stakeholder Engagement on the future of Pelican Beach Resort

Software

MS Projects

MS Visio

Microsoft

Timeline

Project Admin

CAPITAL & COMMERCIAL SERVICES/WATER & SANITATION/City of Cape town
10.2022 - Current

FACILITIES MANAGER

zest hospitality
02.2019 - 09.2022

corporate Commercial coordinator

Bidvest facilities management
05.2018 - 02.2019

Junior Project Manager

Delta Built Environmental Consultants
03.2011 - 11.2017

Clerk

Strategic Support SERVICES/CORPORATE SERVICES/City Of Cape Town
04.1999 - 02.2011

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Chasmah Ellers