Summary
Overview
Work History
Education
Skills
Education And Licenses
Timeline
Generic

Chassedy Saams

Midlothian

Summary

Results-driven Account Manager with 7+ years of experience in client relationship management, contract negotiation, and workflow optimization across insurance, housing, and real estate industries. Proven ability to build trust with clients, resolve complex issues, and drive revenue growth through strategic account planning and consultative sales. Skilled at leveraging CRM tools, market research, and cross-functional collaboration to exceed business objectives. Seeking to bring relationship-building expertise and solution-oriented selling skills to company's global client portfolio.

Overview

8
8
years of professional experience

Work History

Sales Housing Account Manager

Alacrity Solutions
Plano
01.2025 - Current
  • Manage a portfolio of housing claims and relocation accounts for insurance-displaced clients.
  • Negotiate short- and long-term housing contracts, saving clients an average of 15%, while ensuring company profitability.
  • Build trusted relationships with policyholders, adjusters, and vendors to streamline case resolution.
  • Developed account plans and optimized workflows, reducing turnaround times by 20%.

Licensed Real Estate Agent

Inhouse Property Management
Dallas-Fort Worth
06.2023 - 01.2025
  • Ranked among top agents in a 500+ agent firm for monthly closed deals.
  • Built and maintained long-term client relationships, achieving a 90% referral rate.
  • Conducted in-depth market research and client presentations, increasing lead generation by 25%.
  • Closed contracts 20% faster than average through consultative selling and strong client engagement.

Large Claim Specialist

United Healthcare
01.2022 - 08.2023
  • Managed and resolved high-value claims ($25K-$250K), achieving 98% accuracy.
  • Partnered with internal teams and payers to identify denial trends, negotiate approvals, and reduce resolution time by 20%.
  • Enhanced client satisfaction by improving approval rates by 18% through proactive case management and follow-up.

Check Authorization Agent

United Tranzactions
Miramar
06.2021 - 12.2021
  • Processed high-volume merchant payments, reducing discrepancies by 10%.
  • Improved service levels by decreasing transaction processing times by 25%.

Operations Lead Agent

Spirit Airlines
Fort Lauderdale
08.2017 - 06.2021
  • Coordinated flight operations and managed logistics with pilots, ATC, and vendors.
  • Implemented process improvements that reduced flight delays by 30%.
  • Trained and mentored staff, improving team efficiency by 20%.

Education

Bachelor of Arts - Interdisciplinary Studies

Keiser University
Fort Lauderdale, FL
08.2017

Bachelor of Science - Chemistry

Florida International University
Miami, FL
11.2016

Skills

  • Account Management & Client Relations
  • Contract Negotiation & Deal Closure
  • Strategic Account Planning & Upselling
  • CRM & Sales Tools (Salesforce, HubSpot, etc)
  • Communication & Presentation Skills
  • Cross-Functional Collaboration
  • Revenue Growth & Market Research
  • Workflow Optimization & Problem Solving
  • Market research
  • Sales forecasting
  • Project management
  • Team collaboration
  • Client negotiation

Education And Licenses

  • Licensed Real Estate Agent, Texas, 06/23
  • B.S. Interdisciplinary Studies, Keiser University, 08/17
  • B.A. Chemistry, Florida International University, 11/16

Timeline

Sales Housing Account Manager

Alacrity Solutions
01.2025 - Current

Licensed Real Estate Agent

Inhouse Property Management
06.2023 - 01.2025

Large Claim Specialist

United Healthcare
01.2022 - 08.2023

Check Authorization Agent

United Tranzactions
06.2021 - 12.2021

Operations Lead Agent

Spirit Airlines
08.2017 - 06.2021

Bachelor of Arts - Interdisciplinary Studies

Keiser University

Bachelor of Science - Chemistry

Florida International University

Similar Profiles

CREATE PROFILE