Chassidy Bowles

• Managed check-in efficiently while maintaining pleasant interactions with guests.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Collected room deposits, fees, and payments.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Completed data entry and filing to keep records updated for easy retrieval.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Increased guest retention by maintaining a welcoming and organized reception area.
• Greeted visitors warmly, creating positive first impression of organization.
• Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
• Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.

Collaborated with customers to design and finance home furnishings.

• Kept bus interiors clean and tidy to provide comfortable passenger environments.
• Completed pre- and post-trip bus inspections for safe passenger transportation.
• Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
• Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
• Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
• Performed bus driving duties while keeping student safety in mind to maintain good safety record.
• Conducted thorough pre-trip and post-trip vehicle inspections to ensure operational safety, reporting any issues immediately.

Started out as a sales associate and was promoted to head of the bedding department within a year I had increased bedding sales from 12% to 25% of total store sales.

Facilitated customer understanding of vacation ownership through informative resort tours.