Chassidy Christian
West Haven,CT
Summary
Dynamic and reliable professional with a strong background in customer service and food handling safety, at Yale New Haven Hospital. Proven ability to resolve conflicts with empathy while maintaining a clean and efficient work environment. I have excellent time management and team collaboration, ensuring smooth operations and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dietary Aide
Yale New Haven Hospital
10.2021 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
Customer Service Representative
Lowe's Home Improvement Center
04.2021 - 09.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Sales Associate
T.J. Maxx
12.2019 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree - Licensed Practical Nursing
Lincoln Technical Institute
Shelton, CTHigh School Diploma -
Hill Regional Career High School
New Haven, CT06-2020
Skills
- Time management
- Problem-solving
- Cleaning and sanitizing
- Customer service
- Team collaboration
- Food handling safety
- Sanitation practices
- Computer skills
- Flexible schedule
- Heavy lifting
- Reliability
- Effective communication
- Active listening
Certification
- First Aid/CPR Certified
Timeline
Dietary Aide
Yale New Haven Hospital
10.2021 - Current
Customer Service Representative
Lowe's Home Improvement Center
04.2021 - 09.2021
Sales Associate
T.J. Maxx
12.2019 - 06.2020
No Degree - Licensed Practical Nursing
Lincoln Technical Institute
High School Diploma -
Hill Regional Career High School
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