Registered healthcare professional with strong background in critical care environments, equipped to handle high-stress situations and complex patient needs. Excel in team collaboration, adapting quickly to evolving circumstances and ensuring optimal patient outcomes. Skilled in advanced patient monitoring, emergency response, and therapeutic interventions. Known for reliability, empathy, and strong communication abilities that enhance patient care and team efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Nurse
UF Health Shands Hospital
Gainesville, Florida
03.2023 - Current
Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
Collaborated with supervising nurses to ensure quality care for all patients on the unit.
Observed and reported any changes in patient condition to proactively address potential risks.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
Managed patients recovering from medical or surgical procedures.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Handled ventilator support, feeding tubes and central lines.
Assisted physicians with bedside procedures, ensuring accurate treatment administration and timely patient recovery.
Improved patient outcomes by developing and implementing individualized care plans for critically ill patients.
Managed ventilator settings according to physician orders, significantly reducing instances of respiratory distress among critically ill patients.
Facilitated smooth patient transitions from the ICU to other units by providing detailed reports and recommendations for ongoing care.
Participated in continuing education opportunities to remain current on best practices and advancements within the field of critical care nursing.
Mentored new nursing staff, facilitating smooth integration into the ICU unit and promoting a supportive workplace culture.
Cared for wounds such as surgical sites and pressure sores to prevent infection and promote healing.
Nurse Extern
HCA of Ocala Hospital
Ocala, Florida
08.2022 - 11.2023
Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
Monitored patient vital signs and reported any changes to nursing staff.
Collaborated with supervising nurses to ensure quality care for all patients on the unit.
Promoted a safe and comfortable environment for patients by adhering to infection control protocols and maintaining cleanliness within the facility.
Monitored and documented patient intake and output levels and reported concerns to care team.
Provided compassionate care to patients during difficult times, promoting emotional well-being and recovery.
Practiced patient care by taking vital signs and providing wound care for patients.
Head Cashier/ Customer Service Associate
Home Depot
Gainesville, Florida
12.2017 - 01.2022
Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
Helped customers complete purchases, locate items, and join reward programs.
Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Educated employees on register use, merchandising, and customer service.
Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
Assisted customers by answering questions and fulfilling requests.
Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Supported store initiatives related to loyalty programs or credit card applications, driving overall sales growth.
Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
Server
Perkins Restaurant & Bakery
Gainesville, Florida
01.2017 - 08.2018
Cultivated warm relationships with regular customers.
Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Greeted new customers, discussed specials, and took drink orders.
Kept server areas clean and stocked to increase efficiency while working tables.
Worked with POS system to place orders, manage bills, and handle complimentary items.