Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chassidy Parchym

Caledonia

Summary

Dynamic WIC Nutritionist with a proven track record in enhancing client satisfaction through effective nutrition education and cross-cultural sensitivity. Skilled in data entry and appointment scheduling, I successfully improved program participation rates and streamlined service delivery, ensuring compliance with regulations while fostering a welcoming environment for diverse populations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

WIC Clerk

WIC
05.2008 - 03.2020
  • Assisted clients in completing WIC applications and determining eligibility for nutrition assistance programs.
  • Processed client data accurately using electronic health record systems to ensure compliance with program requirements.
  • Scheduled appointments and managed calendars to optimize client service delivery and reduce wait times.
  • Educated clients on available resources, promoting healthy eating habits and nutrition guidelines effectively.
  • Collaborated with team members to maintain a welcoming environment and improve overall client experience.
  • Conducted outreach efforts to increase community awareness of WIC services and enhance program participation rates.
  • Maintained organized records of client interactions, ensuring confidentiality and adherence to regulatory standards.
  • Provided training to new staff members on operational procedures and best practices within the WIC program.
  • Maintained detailed records of client interactions, facilitating smooth communication between team members.
  • Provided excellent customer service to a diverse population, fostering trust and rapport with clients.
  • Enhanced client satisfaction by providing efficient and accurate WIC services.
  • Educated participants on the importance of proper nutrition and supported them in making healthier lifestyle choices.
  • Improved program efficiency through meticulous data entry of client information while adhering to strict confidentiality policies.
  • Streamlined appointment scheduling for clients, improving overall office efficiency.
  • Processed WIC applications and determined eligibility for program participation, ensuring families received proper assistance.
  • Participated in ongoing trainings and workshops to stay current on best practices within the field of public health nutrition support programs.
  • Updated client information regularly within the database system to ensure accurate recordkeeping.
  • Organized food vouchers distribution process efficiently ensuring timely access for eligible families.
  • Ensured compliance with federal and state regulations, maintaining accurate documentation at all times.
  • Conducted thorough assessments of family needs to accurately determine benefit allotments.
  • Assisted in developing informative materials for clients to better understand WIC benefits and guidelines.
  • Resolved issues promptly and professionally, demonstrating empathy towards clients'' unique circumstances.
  • Collaborated with healthcare professionals to address dietary concerns for clients, resulting in improved health outcomes.
  • Handled high volumes of incoming calls while managing multiple tasks effectively, contributing to an organized work environment.
  • Resolved discrepancies with client applications to verify eligibility.
  • Processed and certified documents for accuracy and compliance with government regulations.
  • Assisted clients with accurate eligibility form, application and document completion.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Communicated with people from various cultures and backgrounds on application process.
  • Trained staff on current eligibility requirements and policies.
  • Assisted clients with completion of applications and paperwork.
  • Used computer-aided guidance packages such as skills assessment tools, career planners, psychometric tests, and personal inventories to assist clients in determining strengths and weaknesses.

WIC Nutritionist

WIC
05.2008 - 03.2020
  • Assessed nutritional needs of participants and provided tailored recommendations.
  • Educated clients on healthy eating practices and meal planning strategies.
  • Assisted in conducting group workshops to promote nutrition awareness.
  • Collaborated with healthcare professionals to enhance participant care plans.
  • Developed educational materials focused on nutrition and wellness topics.
  • Supported data collection for program evaluations and reporting purposes.
  • Maintained up-to-date knowledge of WIC policies and regulations.
  • Engaged with community resources to improve client access to services.
  • Obtained and assessed health history information, dietary intake and blood work data from WIC participants to determine nutritional and medical risks for program enrollment.
  • Facilitated, supported and documented participant-centered nutritional care of high-risk women, infants and children under guidance of senior nutritionist.
  • Identified and referred participants to health care community to address issues or concerns beyond scope of practice.
  • Contributed to a positive work environment through effective teamwork, communication, and collaboration with colleagues.
  • Provided exceptional customer service by actively listening to client concerns, empathizing with their struggles, and offering practical solutions.
  • Collaborated with multidisciplinary teams to address the complex needs of high-risk clients and ensure coordinated care strategies were employed.
  • Conducted monthly audits of client files to verify accuracy in documentation and adherence to program policies, contributing to a more organized operation overall.
  • Led group classes focused on prenatal nutrition care practices that contributed to healthier pregnancies among participants.
  • Reduced barriers to program participation via outreach activities, presentations, and targeted marketing efforts.
  • Increased program efficiency with diligent monitoring of client progress, timely follow-ups, and adjustments to individual nutrition plans.
  • Streamlined administrative processes by maintaining accurate records in accordance with federal and state regulations.
  • Supported community health efforts by collaborating with local agencies and healthcare providers on targeted initiatives.
  • Developed customized resources tailored to address specific cultural or demographic needs within the WIC population served.
  • Evaluated client needs using anthropometric measures, biochemical data, clinical assessments, dietary intake analysis, and medical history reviews for appropriate intervention planning.
  • Boosted breastfeeding rates among clients through personalized support, education, and promotion of its benefits.
  • Served as a trusted resource for referral services when needed to help clients access additional supports such as mental health counselors or social workers.
  • Improved nutrition outcomes by conducting comprehensive assessments and providing tailored counseling to WIC participants.
  • Continuously updated professional knowledge by attending workshops, conferences, and training sessions relevant to the field of nutrition services.
  • Implemented quality improvement initiatives aimed at enhancing service delivery effectiveness throughout all aspects of the WIC Nutritionist role.
  • Promoted a culture of wellness within the organization through regular staff trainings on various health topics.
  • Assisted clients in overcoming challenges related to their nutritional goals by providing practical strategies for healthy eating habits.
  • Performed breastfeeding assessment and provided participant-centered counseling to help mother initiate breastfeeding, establish milk supply and exclusively breastfeed and continue breastfeeding.
  • Enhanced participant satisfaction by delivering culturally sensitive and age-appropriate nutrition education materials.
  • Ensured compliance with all regulatory requirements for food safety standards during food demonstrations and meal preparation activities.
  • Implemented, updated and closed care plans for participants with minimal nutrition or health concerns.
  • Educated clients about long-term health benefits of balanced diets and exercise programs.
  • Assessed clients' nutritional and health statuses to prescribe appropriate eating and exercise plans.
  • Counseled clients on nutrition issues such as obesity, eating disorders, tube feeding management, failure to thrive and feeding dysfunction.
  • Created and prepared visual aids, manuals and other materials used in teaching.
  • Provided in-depth information on nutritional care to maximize health.
  • Developed and prepared low-fat, low-cholesterol and chemical-free meals.
  • Documented clinical findings and entered pertinent health data for processing, recordkeeping, and use by other medical professionals.
  • Referred patients to appropriate outpatient settings for additional diet education and support.
  • Monitored patient progress and documented nutritional information in patient charts and records.

Education

Associate of Science - Dietetics

MATC
West Allis, WI
05.2008

Skills

  • Data entry proficiency
  • Appointment scheduling
  • Cross-cultural sensitivity
  • Nutrition education
  • Effective communication skills
  • Verbal communication
  • Documentation and paperwork
  • Telephone etiquette

Certification

Certified Breastfeeding Counselor

Timeline

WIC Clerk

WIC
05.2008 - 03.2020

WIC Nutritionist

WIC
05.2008 - 03.2020

Associate of Science - Dietetics

MATC

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