I have gained extensive knowledge from on-the-job experiences in Quality Assurance and Customer Service over time. Known for my comprehensive experience in overseeing production lines and enhancing operational efficiency while maintaining high quality results. I am detail-oriented and self-motivated. I have received multiple recognition awards for quality awareness and outstanding production performance. I have very strong mechanical, computer, and communication skills, as well as excellent problem solving. My skills will be of great benefit to your company, and I hope you consider me a strong candidate.
Overview
14
14
years of professional experience
Work History
Production Line Leader
Nissan North America, Inc.
08.2021 - Current
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Maintained high-quality standards by closely monitoring production line outputs and identifying areas for improvement.
Completed logs and reports to document detailed information on production, spoilage, and departmental maintenance needs.
Conducted regular inventory audits to maintain optimal stock levels necessary for uninterrupted production schedules.
Led continuous improvement initiatives, regularly reviewing processes and procedures to identify areas of opportunity for growth.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Conducted routine inspections to check quality and compliance with established specifications.
Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
Enhanced production efficiency by implementing strategic line management and optimizing workflow processes.
Reduced downtime through proactive maintenance scheduling and regular equipment inspections.
Troubleshot equipment to reduce service calls and downtime.
Quality Assurance/ Production Technician
Nissan North America
01.2016 - Current
Inspection of parts prior to assembly & cars post assembly
Labor development and line lead duties as needed
Inventory Coordination for shipment requirements
New Technician Trainer
Buy-Off Certified
Lead tech
American National Molding
01.2013 - 01.2016
Machine Operator
Training new employees and supervisor relief
Safety Team Member
Assembly and Quality Inspections (performing hourly computerized quality checks)
Material Handling, Forklift Operating
Participated in cost saving project and Sort Team
Machine Operator
Reckitt Benckiser
01.2013 - 01.2015
Tracking Monthly Metrics
Quality Inspections
Material Handling
Machine Maintenance
Technician Training
Assistant Account Manager
RAC Acceptance Now
01.2014 - 01.2015
Customer Service, Collections, Logistics
Sales and Marketing, New account development
Monthly Metrics Development
Crew Lead
McDonalds
01.2011 - 01.2013
Trained Crew Members
Customer Service
Cashier, Cook, Prep
Education
Hinds Community College
01.2014
High School Diploma -
Lanier High School
Jackson, MS
05-2012
Skills
Proficient in Microsoft Office Suites
Experienced Material Handling Equipment Operator
Well versed in the FIF Inventory/ Shipping Procedures