Chassidy L Boyland
Clinical Manger
Yukon,OK
Summary
Dynamic Program Coordinator with a proven track record in managing administrative, operational, and outreach functions. Adept at multitasking and fostering collaboration among diverse teams to achieve ambitious objectives. With 8 years of experience and a commitment to excellence, poised to contribute to a growth-oriented organization by tackling new professional challenges with enthusiasm and strategic insight. Passionate about driving program success and enhancing organizational effectiveness through innovative solutions.
Overview
10
10
years of professional experience
Work History
HR Manager
Hampton Fire and Security Protection
Oklahoma City, OK
06.2025 - Current
- Streamlined performance management systems, improving assessment accuracy and employee feedback processes.
- Managed HRIS system, ensuring data integrity and facilitating efficient HR operations.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Sr. Patient Representative
OU Health Science Center
Oklahoma City, OK
07.2024 - 06.2025
- Facilitated patient inquiries and resolved concerns to enhance overall satisfaction.
- Coordinated appointment scheduling and managed patient flow to optimize clinic operations.
- Educated patients on healthcare services, insurance benefits, and eligibility requirements.
- Collaborated with healthcare teams to ensure seamless communication regarding patient needs.
- Trained new staff on customer service protocols and administrative processes for consistency.
- Implemented process improvements that increased efficiency in patient registration procedures.
- Scheduled appointments for patients and placed reminder calls 48 hours before office visits
Program Coordinator
Community Health Centers Of Oklahoma Inc
Oklahoma City, OK
08.2016 - 07.2023
- Excellent communication skills, verbal and written skills
- Created and delivered program training and education to keep participants knowledgeable about the program and provide necessary skills to participate productively.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Cultivated a collaborative work culture by encouraging open communication channels among team members which led to increased job satisfaction rates among employees.
- Monitored programming schedules, conformance to guidelines, and quality.
- Oversaw staff schedules and assignments to handle programming demands.
- Facilitated communication between teams to streamline operations and improve workflow efficiency.
- Monitored program budgets and expenditures, maintaining financial accountability and transparency.
- Organized community events to promote health awareness, fostering partnerships with local organizations.
Education
Bachelor of Arts - Health Administration
Southern Nazarene University
Bethany, OK05-2026
Skills
- Report Generation
- Customer service experience
- Facility Management
- Proactive mindset
- Staff Hiring and Evaluations
- Interdepartmental Coordination
- Dependability and Cooperation
- Referral Coordination
- Problem-Solving
- Office Administration
- Program Scheduling
- Conflict Resolution
Timeline
HR Manager
Hampton Fire and Security Protection
06.2025 - Current
Sr. Patient Representative
OU Health Science Center
07.2024 - 06.2025
Program Coordinator
Community Health Centers Of Oklahoma Inc
08.2016 - 07.2023
Bachelor of Arts - Health Administration
Southern Nazarene University