Chassity Hendon
Houma,LA
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
6
6
years of professional experience
Work History
Certified Nursing Assistant
In Home Health Care
Houma , LA
11.2017 - 07.2022
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Reported changes in patient condition to registered nurse or physician.
Receptionist
Jackson Hewitt Tax Service Inc
Houma , LA
01.2016 - 05.2022
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Medical Assistant
Maison Deville Nursing Home
Houma , LA
11.2020 - 09.2021
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Inspected equipment to ensure proper working order prior to use on patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Certified Nursing Assistant
Terrebonne General Medical Center
Houma , LA
04.2019 - 03.2020
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents with bathing and dressing to promote personal hygiene.
Education
High School Diploma -
Keystone National High School
12-2020
Certified Nursing Assistant - Nursing Assistance
The Learning Bridge Career Institute
05-2017
Some College (No Degree) - Medical Coding & Billing
L.E. Fletcher Technical Community College
Skills
- Electronic Charting
- Collecting Specimens
- Direct Patient Care
- Medical Terminology Knowledge
- Valid Louisiana Driver's license
- HIPAA Compliance
- Data Entry
- File Management
- Office Management
- Clerical Support
- Scheduling
- Multitasking and Prioritization
- Multi-Line Telephone Skills
- Office Equipment Operations
- Positive and Professional
- Excel
- Microsoft
- Medical Charting
- Payment Collection
- Medical Terminology
- Medical Billing
Timeline
Medical Assistant
Maison Deville Nursing Home
11.2020 - 09.2021
Certified Nursing Assistant
Terrebonne General Medical Center
04.2019 - 03.2020
Certified Nursing Assistant
In Home Health Care
11.2017 - 07.2022
Receptionist
Jackson Hewitt Tax Service Inc
01.2016 - 05.2022
High School Diploma -
Keystone National High School
Certified Nursing Assistant - Nursing Assistance
The Learning Bridge Career Institute
Some College (No Degree) - Medical Coding & Billing
L.E. Fletcher Technical Community College
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