Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Waleska Ortiz

Perryville,MO

Summary

Proven to excel in high-demand environments, I leveraged my expertise in safety management and team collaboration at Toyota Motor Manufacturing to surpass production targets and maintain a pristine workspace. My background also includes enhancing patient and pharmacy operations through meticulous HIPAA compliance and effective problem-solving, achieving significant improvements in customer and patient satisfaction.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Production Worker

Toyota Motor Manufacturing
08.2020 - Current
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Managed inventory levels and restocked supplies to keep up with high production needs.

CMA

Holiday Residential Care
05.2017 - 07.2020
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Reduced medication errors by maintaining accurate documentation of administered medications.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Supported nursing staff by monitoring patients for side effects or adverse reactions to medications.
  • Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Promoted patient safety with thorough knowledge of medication interactions and contraindications.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Improved patient satisfaction through clear communication and compassionate bedside manner during medication administration.

Pharmacy Technician

FarmAhorros
06.2007 - 05.2016
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Lecturer Pharmacy Tehnicia

University of Turabo
08.2013 - 03.2016
  • Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
  • Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
  • Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
  • Selected and designed lesson plans and curriculum to meet academic objectives.
  • Collaborated with faculty and staff to create meaningful learning experiences.
  • Participated in conferences and professional development opportunities to stay up-to-date with latest trends in field.
  • Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
  • Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.

Education

Bachelor of Health Science - Pharmaceutical Sciences

Huertas College
Caguas, PR
08.2013

High School Diploma -

Ana J. Candela
Cidra PR
05.2005

Skills

  • Workplace Cleanliness
  • Product packing
  • Product Packaging
  • Product Assembly
  • Materials Handling
  • Machine Operation
  • Safety Management
  • Complex Problem-Solving
  • Equipment Operation
  • Assembly procedures
  • Lockout and tagout procedures
  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Answering customer questions
  • Medication Dispensing
  • Prescription Filling
  • Pharmacology knowledge
  • Pharmacy Ethics
  • Vital signs monitoring
  • Vital Signs Documentation
  • Vital Sign Monitoring
  • ADL support
  • Resident support
  • Supply Management
  • Logs management
  • HIPAA Compliance

Certification

  • CPhT - Certified Pharmacy Technician
  • CMT - Certified Medication Technician

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Production Worker

Toyota Motor Manufacturing
08.2020 - Current

CMA

Holiday Residential Care
05.2017 - 07.2020

Lecturer Pharmacy Tehnicia

University of Turabo
08.2013 - 03.2016

Pharmacy Technician

FarmAhorros
06.2007 - 05.2016

Bachelor of Health Science - Pharmaceutical Sciences

Huertas College

High School Diploma -

Ana J. Candela

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