Chastin Montgomery

Assisted General Manager in overseeing daily restaurant operations focused on customer service and employee performance.

Managed staff schedules to ensure adequate coverage during peak hours.

Conducted training sessions for new employees on company policies and food safety standards.

Monitored financial transactions and managed cash handling procedures for accuracy and security.

Developed promotional strategies to increase sales and build customer loyalty.

Coordinated inventory management and supply ordering processes effectively.

Resolved customer complaints to maintain high satisfaction levels.

Performed administrative tasks including filing paperwork and preparing documents accurately.

- Oversaw daily operations of the concessions department, ensuring high-quality service and product availability.

- Managed a team of staff, providing training and support to enhance performance and customer satisfaction.

- Developed and implemented inventory management processes, reducing waste, and improving profitability.

- Handled customer inquiries and complaints to maintain a positive experience for all guests.

- Coordinated with vendors for product ordering, and received deliveries to ensure timely stock replenishment.

• Trained and supervised staff in customer service and food safety practices.
• Managed daily operations of food and beverage concessions at sports events.
• Developed schedules to ensure adequate staffing during peak event times.