Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Administrative Executive
Webb Trade & Company
01.2016 - 10.2023
Organized company events and conferences, resulting in increased employee engagement and networking opportunities.
Wrote reports, executive summaries and newsletters.
Conducted research to assist with routine tasks and special projects.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Negotiated contracts with vendors to secure favorable terms and pricing for goods and services procured by the company.
Promoted team productivity by keeping supplies organized and well-stocked.
Screened personal and business calls and directed to appropriate party.
Assisted with the recruitment process by reviewing resumes, scheduling interviews, and providing feedback on candidates'' fit within the organization.
Answered high volume of phone calls and email inquiries.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Planned and executed events for employees and clients and managed logistics and vendor relations.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Facilitated communication between departments, maintaining open lines of dialogue for better collaboration on projects.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Applied effective time management techniques to meet tight deadlines.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Demonstrated strong organizational and time management skills while managing multiple projects.
Developed and maintained courteous and effective working relationships.
Strengthened communication skills through regular interactions with others.
Developed strong communication and organizational skills through working on group projects.
Telemarketer
Telaqaum
03.2014 - 09.2015
Opened new accounts and documented personal, demographic, and payment information in system.
Made average of 25 to 50 outbound and inbound calls per day.
Built relationships with customers using strong persuasion and active listening skills.
Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
Increased customer satisfaction by addressing inquiries and resolving issues promptly.
Managed a high volume of calls daily while maintaining professionalism and efficiency.
Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
Participated in ongoing training sessions to stay updated on industry trends and product changes, enhancing overall performance.
Documented customer interactions and transactions, maintaining accurate records of all dealings.
Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
Overcame objections using friendly, persuasive strategies.
Streamlined internal processes within the telemarketing department for improved efficiency in handling leads and closing deals.
Generated new leads through targeted cold calling efforts, expanding the company''s client base.
Answered questions about company offerings with knowledgeable responses about products and services.
Provided information about available products and services, membership details, and purchase advantages.
Substitute Teacher
Dyer County School Systems
08.2010 - 05.2013
Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Assisted students in mastering subject material and preparing for tests.
Supported extracurricular activities such as tutoring sessions or after-school clubs by providing supervision or leading specific programs related to subject expertise.
Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Supervised lunchroom and recess activities.
Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Documented student progress and provided regular updates to parents.
Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.