Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chastity Brandon

Newbern,TN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Administrative Executive

Webb Trade & Company
01.2016 - 10.2023
  • Organized company events and conferences, resulting in increased employee engagement and networking opportunities.
  • Wrote reports, executive summaries and newsletters.
  • Conducted research to assist with routine tasks and special projects.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Negotiated contracts with vendors to secure favorable terms and pricing for goods and services procured by the company.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Screened personal and business calls and directed to appropriate party.
  • Assisted with the recruitment process by reviewing resumes, scheduling interviews, and providing feedback on candidates'' fit within the organization.
  • Answered high volume of phone calls and email inquiries.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Planned and executed events for employees and clients and managed logistics and vendor relations.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Facilitated communication between departments, maintaining open lines of dialogue for better collaboration on projects.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Applied effective time management techniques to meet tight deadlines.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Strengthened communication skills through regular interactions with others.
  • Developed strong communication and organizational skills through working on group projects.

Telemarketer

Telaqaum
03.2014 - 09.2015
  • Opened new accounts and documented personal, demographic, and payment information in system.
  • Made average of 25 to 50 outbound and inbound calls per day.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
  • Increased customer satisfaction by addressing inquiries and resolving issues promptly.
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Participated in ongoing training sessions to stay updated on industry trends and product changes, enhancing overall performance.
  • Documented customer interactions and transactions, maintaining accurate records of all dealings.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Overcame objections using friendly, persuasive strategies.
  • Streamlined internal processes within the telemarketing department for improved efficiency in handling leads and closing deals.
  • Generated new leads through targeted cold calling efforts, expanding the company''s client base.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Provided information about available products and services, membership details, and purchase advantages.

Substitute Teacher

Dyer County School Systems
08.2010 - 05.2013
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Assisted students in mastering subject material and preparing for tests.
  • Supported extracurricular activities such as tutoring sessions or after-school clubs by providing supervision or leading specific programs related to subject expertise.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Supervised lunchroom and recess activities.
  • Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
  • Documented student progress and provided regular updates to parents.
  • Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Education

No Degree - Computer And Information Sciences

Dyersburg State Community College
Dyersburg, TN
08.2025

GED -

Dyer County High School
Newbern, TN
08.1996

Skills

  • Appointment Setting
  • Front Desk Management
  • Correspondence and Memo drafting
  • Customer Service
  • Information Protection
  • Strategic Planning
  • Schedule Management
  • Call Routing
  • Document Filing and Retrieval
  • Strong Problem Solver
  • Critical Thinking
  • Decision-Making
  • Goal Minded

Timeline

Administrative Executive

Webb Trade & Company
01.2016 - 10.2023

Telemarketer

Telaqaum
03.2014 - 09.2015

Substitute Teacher

Dyer County School Systems
08.2010 - 05.2013

No Degree - Computer And Information Sciences

Dyersburg State Community College

GED -

Dyer County High School
Chastity Brandon