Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Chastity Bynog

Lake Jackson,TX

Summary

Dynamic and results-oriented professional with a proven track record at Leo Martin Chevrolet, excelling in customer service and sales. Skilled in conflict resolution and multitasking, I consistently exceeded sales targets, fostering long-term customer relationships, in past retail jobs. My leadership and organizational abilities contributed tremendously and showcased my commitment to excellence and growth.

Overview

4
4
years of professional experience

Work History

Receptionist

Leo Martin Chevrolet
02.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable communication.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as photocopying, and scanning.
  • Corresponded with clients through email, telephone, or postal mail.
  • Connected with management to help clients get any issues resolved.

Victoria Secret

Debra Meeks
11.2021 - Current
  • Built relationships with customers and community to promote long term business growth.
  • Prepared and deliver customer sales quotes.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Set and achieved company defined sales goals.
  • Conferred with customers to understand needs and make targeted Product or Service recommendations.
  • Achieved or exceeded company-defined sales quotas for Number consecutive weeks.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Built and cultivated long-term quality relationships with over Number clients by addressing needs and providing superior customer service.
  • Demonstrated consistent track record of overachieving sales quotas.
  • Contributed to event marketing, sales and brand promotion.
  • Opened new merchandise and stocked sales floor racks and shelves.
  • Maximized sales through effective client relationship development, resulting in consistent ranking in top Number% of team.
  • Met or exceeded sales, customer service and loyalty program standards.
  • Contributed to company revenue by securing $Amount in product sales.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Met and exceeded revenue goals by Number% through generating new leads and identifying new clients.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Contributed to team objectives in fast-paced environment.
  • Developed and maintained strong working relationships with professionals within assigned territory.

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  • Informed customers of promotions to increase sales productivity and volume.
  • Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
  • Developed, maintained and utilized diverse client base.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales by Number%.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Dietitian Assistant/patient Ambassador

Chi St Luke’s
01.2022 - 02.2023
  • Evaluated new products and ingredients for inclusion in meals, enhancing variety without compromising nutritional value or budget constraints.
  • Participated in professional development opportunities to stay current with industry trends and best practices in dietetics.
  • Implemented a food allergy awareness program, reducing instances of adverse reactions and ensuring safe dining experiences for all patients.
  • Streamlined communication between dietitians and kitchen staff, ensuring accurate meal preparation and timely delivery.
  • Provided exceptional customer service by addressing concerns promptly and professionally, fostering positive relationships with both patients and colleagues.
  • Enhanced patient satisfaction with meal options by collaborating with kitchen staff to design healthy and appetizing menus.

Watch/accessories Specialist

Dillards
02.2021 - 01.2022
  • Assisted with staff training, sharing product knowledge and best practices for up-selling techniques with new hires.
  • Enhanced overall shopping experience with exceptional customer service, quickly addressing any questions or concerns.
  • Contributed to achieving sales targets by effectively promoting current promotions and incentives to customers during transactions.
  • Improved store reputation through consistent delivery of knowledgeable, friendly service to all customers who entered the store.
  • Organized product displays according to visual merchandising guidelines, optimizing accessibility and appeal of accessories assortment.
  • Increased customer satisfaction by providing personalized accessory recommendations based on individual style preferences.
  • Helped customers obtain a credit card daily!

Spencer’s Gifts

Valerie Carrillo
09.2020 - 11.2021
  • Successfully completed special projects to exceed goals of both Type department and overall organization.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

Brazoswood Highschool
Clute Texas
05.2020

Brazosport College
Lake Jackson, TX

Skills

  • Product and service sales
  • Stocking and replenishing
  • Cash Handling
  • Till counting
  • Customer Service
  • Sign language
  • Basic understanding and speaking Spanish
  • Multitasking Abilities
  • Organization and Time Management
  • Basic Math
  • Leadership
  • Conflict Resolution
  • Excellent Communication
  • Critical Thinking
  • Teambuilding
  • Cultural Awareness

Accomplishments

Captain of colorguard team and helped lead them to multiple wins, helped resolve team conflicts, and overcome challenges within the team.


Completing my license and ending top of my class for phlebotomy.

Timeline

Receptionist

Leo Martin Chevrolet
02.2023 - Current

Dietitian Assistant/patient Ambassador

Chi St Luke’s
01.2022 - 02.2023

Victoria Secret

Debra Meeks
11.2021 - Current

Watch/accessories Specialist

Dillards
02.2021 - 01.2022

Spencer’s Gifts

Valerie Carrillo
09.2020 - 11.2021

Brazoswood Highschool

Brazosport College
Chastity Bynog