Chastity Cardwell
Bowling Green,KY
Summary
Detail-oriented and dependable professional with experience in both customer service and warehouse operations, seeking a remote work-from-home position. Skilled in handling customer inquiries, resolving issues efficiently, and providing a positive customer experience through phone, email, and chat support. Demonstrates strong communication, problem-solving, and time management abilities while working independently. Background in warehouse environments has built a solid work ethic, attention to detail, and the ability to meet deadlines in fast-paced settings. Comfortable using computers, learning new systems quickly, and maintaining productivity in remote roles
Overview
4
4
years of professional experience
Work History
Machine Operator
Mars Wrigley Confectionery
Waco, Texas
06.2025 - 04.2026
- Operated machinery for efficient production of confectionery products.
- Monitored machine performance and reported malfunctions to supervisors.
- Maintained cleanliness and organization of work area according to safety standards.
- Assisted in loading raw materials into production equipment as needed.
- Followed quality control procedures to ensure product consistency and safety.
- Collaborated with team members to meet daily production goals effectively.
- Conducted routine maintenance checks on equipment to prevent downtime.
- Adjust machine settings to complete tasks accurately.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Observe machine operations to detect any problems or defects in the finished product.
- Monitor the feed and speed of machines during the machining process.
- Prepared machine for production processes by equipping with required tools and parts.
- Record production information such as quantities produced and materials used on daily logs.
- Troubleshoot malfunctions in equipment or processes.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
Warehouse Worker
Tractor Supply Distribution Center
Franklin, Kentucky
03.2024 - 06.2025
- Operated material handling equipment for efficient inventory movement.
- Loaded and unloaded trucks, ensuring proper placement of goods.
- Maintained cleanliness and organization of the warehouse environment.
- Followed safety procedures to minimize workplace hazards and risks.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Operated scanners, computers, and other equipment to track orders.
- Assembled orders according to customer requests.
Daycare Teacher
Smart Start Early Learning Center
Bowling Green, KY
01.2023 - 03.2024
- Designed engaging lesson plans for developing early childhood skills.
- Led group activities to promote social interaction and teamwork among children.
- Monitored children's behavior and provided guidance to ensure a safe environment.
- Communicated effectively with parents about children's progress and daily activities.
- Implemented age-appropriate educational tools to enhance learning experiences.
- Collaborated with colleagues to create a nurturing and supportive classroom atmosphere.
- Organized field trips and special events to enrich the educational experience.
- Maintained accurate records of children's attendance and developmental milestones.
- Supervised children during meal times, playtime, and other activities.
- Taught children foundational skills in colors, shapes and letters.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Created a positive, nurturing environment for young students.
- Assisted with toilet training and diaper changing when necessary.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
Server/Head Hostess
Mariah’s restaurant
Bowling Green, KY
01.2022 - 03.2024
- Provided exceptional customer service to enhance dining experiences.
- Managed food and drink orders efficiently for timely delivery.
- Collaborated with kitchen staff to ensure order accuracy and quality.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
Lead Sales Associate
Shoe Department
Bowling Green, KY
01.2022 - 12.2023
- Led team in providing excellent customer service and product knowledge.
- Trained new associates on sales techniques and store policies.
- Assisted customers in selecting footwear suitable for their needs.
- Resolved customer complaints efficiently, maintaining positive shopping experiences.
- Conducted daily cash register operations, ensuring accurate transactions and reports.
- Assisted with the training of new sales associates.
- Provided customer service to ensure satisfaction.
- Greeted customers and provided product information.
- Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
- Processed payments and returned receipts, cash, coin and cards to customers.
Education
Beacon Academy
Bowling Green, KYSkills
- Machine operation
- Customer service
- Problem-solving
- Strong work ethic
- Manufacturing
- Teamwork and collaboration
- Verbal communication
- Organizational skills
Timeline
Machine Operator
Mars Wrigley Confectionery
06.2025 - 04.2026
Warehouse Worker
Tractor Supply Distribution Center
03.2024 - 06.2025
Daycare Teacher
Smart Start Early Learning Center
01.2023 - 03.2024
Server/Head Hostess
Mariah’s restaurant
01.2022 - 03.2024
Lead Sales Associate
Shoe Department
01.2022 - 12.2023
Beacon Academy