Chastity Curtis
Office Manager
Lebanon,TN
Summary
Energetic and organized individual with a passion for efficient office operations, seeking a position to apply my strong problem-solving skills and ability to multitask in a fast-paced environment, ensuring smooth administrative workflows and supporting team productivity
Overview
19
19
years of professional experience
Work History
Office Manager
Oman Systems, Inc. (SaaS)
05.2021 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Planned and executed company events such as year-end holiday party, meetings and staff mixers to promote office morale and cohesion.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Administrative and Marketing Assistant
Oman Systems, Inc. (SaaS)
01.2009 - 05.2021
- Created engaging content for website, Facebook, and Linked In.
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
- Generated leads through phone calls, emails and face-to-face interactions.
- Collected, analyzed and summarized data and trends to provide marketing tracking and research.
- Coordinated trade show presence, ensuring effective representation at industry events to generate leads and increase brand visibility.
- Used lead generation software to create organized lists of prospective customers.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Established and managed relationships with external data providers and research vendors.
- Used various market research tools and techniques to gather, analyze and interpret data.
Software Sales Associate
Oman Systems, Inc. (SaaS)
Nashville , Tennessee
09.2005 - 01.2009
- Engaged with customers to build rapport and loyalty.
- Reported upgrade requests and assisted in prioritizing implementations.
- Targeted Estimators to locate decision-makers, build relationships and sell products.
- Engaged with customers after sales to check on product integration, customer satisfaction and additional needs.
- Coordinated closely with pre-sales technical consultants to ensure seamless handover of projects from sale to implementation.
- Conducted regular market research to identify emerging trends, competitor offerings, and potential areas for growth.
- Led product demonstrations at trade shows and conferences, generating interest and driving sales growth.
- Delivered both remote webinars and on-site presentations to demonstrate software solutions to prospective customers.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Serviced existing accounts on regular basis to maximize revenue.
- Demonstrated products and specific features at customer locations and special events.
- Used ACT to maintain company database with essential account and sales information.
- Networked at events and by phone to expand business profits and revenues.
Education
Associate of Applied Science - Business Administration
Illinois Eastern Community Colleges
Mt. Carmel, IL 05.2005
Associate of Applied Science - Medical Transcription
Illinois Eastern Community Colleges
Olney, IL05.2005
Associate of Applied Science - Information Processing
Illinois Eastern Community Colleges
Mount Carmel, IL05.2005
Skills
- Customer Service
- Relationship Building
- Travel Scheduling
- MS Office
- Professional and Courteous
- Teamwork and Collaboration
- Event Coordination
- Inventory Control
- Office Administration
- Sage 50
Work Preference
Work Type
Full TimeWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Manager
Oman Systems, Inc. (SaaS)
05.2021 - Current
Administrative and Marketing Assistant
Oman Systems, Inc. (SaaS)
01.2009 - 05.2021
Software Sales Associate
Oman Systems, Inc. (SaaS)
09.2005 - 01.2009
Associate of Applied Science - Business Administration
Illinois Eastern Community Colleges
Associate of Applied Science - Medical Transcription
Illinois Eastern Community Colleges
Associate of Applied Science - Information Processing
Illinois Eastern Community Colleges
Houseplant Collector Extraordinaire
I have found a true passion in house plants since 2020. I never had a green thumb before that and now I have well over 200 plants in my house.
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