Microsoft Word
Chastity Deaver
Sales
Fresno,CA
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Solar Sales Manager and Closer
One-energy Solutions
Fresno, CA
03.2022 - Current
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Used vendor expertise to deliver educational content to sales team.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Researched competitors' activities and products to uncover new trends
- Interpreted sales and pricing policies to departmental personnel and customers.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Evaluated performance against goals and implemented appropriate development plans.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
Manager Energy Sales Consultant
COAST2COAST Marketing Consultant
New York, NY
01.2013 - 01.2020
- Set up appointments with potential and current customers to promote new products and services.
- Researched potential clients and markets to prepare for appointments.
- Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
- Exceeded established sales goals and increased client retention.
- Increased profits by 100% through generating and maintaining relationships with 1000 accounts and effectively selling new products.
- Monitored competitor activities and innovations to stay ahead and proactively adjusted strategies.
- Tracked market and industry trends, regulations and practices through trade shows and publications.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Upsold and closed customer sales by driving product benefits around client needs and increased revenue
- Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
- Prospected new sales leads from directories, referrals and partners.
- Connected customers with services based on individual needs and vendor capabilities.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- Surpassed annual sales quota
- Assessed client needs to determine and suggest relevant product solutions in alignment with client budgets and schedules.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Demonstrated products and specific features at customer locations and special events.
- Used consultative sales approach to understand and meet customer needs.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Managed sales plan activities and product launches resulting in expanded revenues and branding.
- Consulted with specialists to establish new business partnerships through exploratory and informative meetings focused on value and benefits of device solutions.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Grew business sales through effective cross-selling, exceptional customer service and cold calling.
- Exceeded sales goals, increased revenue and facilitated sales.
- Consistently exceeded new sales growth quotas
- Expanded YOY revenue , resulting % increase.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Initiated effective sales techniques and drove product sales
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Implemented brand marketing and sales campaigns.
Education
Medical Assistant - Medical Assistant
Star Career Academy - New York
New York, NY 06.2015 - 06.2016
High School Diploma -
Penn Foster Career School
Scranton, PA 01.2016 - 07.2018
Skills
Strategic account development
Order management
Sales processes
Business development and planning
National accounts management
Account management
B to B sales
New Business Development
Extensive personal network
Strategic planning
Marketing strategy
Sales expertise
Staff Management
Direct sales
Relationship building
Positive and upbeat
Decisive
Sales presentations
Product and service sales
Review of contracts
Sales Reporting
Sales operation
Operations
Vendor management
Territory Management
Solution selling
Advanced Salesforcecom user
Accomplished manager
Systems and software programs
Compelling sales proposal writer
Coaching and mentoring
Verbal and written communication
Time management
Empowers high-performing sales teams
Analytical problem solver
Goals and performance
Trained in consumer marketing
Database Management
Energysavings calculation
Engineering recommendations
Organization
Additional Information
Performance Improvement
Leadership Skills
Analyzing Information
Problem Solving
Communication Skills
Information Gathering
Interpersonal Skills
Critical Thinking
Analytical Skills
Attention to Details
Software
MS Excel
MS Access
Power Point
Typing, Business Grammar
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Solar Sales Manager and Closer
One-energy Solutions
03.2022 - Current
High School Diploma -
Penn Foster Career School
01.2016 - 07.2018
Medical Assistant - Medical Assistant
Star Career Academy - New York
06.2015 - 06.2016
Manager Energy Sales Consultant
COAST2COAST Marketing Consultant
01.2013 - 01.2020