Microsoft Word
Chastity Deaver
Sales
Chicago ,IL
Summary
Perceptive Collection Manager astutely administering and collecting loans and payments. Adept at reconciling past due accounts in a firm, professional manner. Committed to securing client payments and settling account matters through effective negotiations and efficient staff management.
Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
7
7
years of professional experience
Work History
Credit and Collections Manager
Saint-Gobain Performance Plastics
03.2016 - 03.2018
- Set up and updated customer accounts and CRM with interactions, payments and personal information.
- Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
- Generated and distributed current statements to customers.
- Facilitated successful internal and external audits through sound and thorough documentation.
Credit and Collections
Aramex
06.2019 - 03.2020
- Conducted investigations of customer accounts and payment histories.
- Created daily and weekly cash reports for accounting management.
- Adhered to established guidelines to increase profits and collect supplier payments.
- Documented interactions in computer database and updated information.
Solar Sales Supervisor and Closer
One-energy Solutions ,
05.2021 - 05.2023
- Effectively coached team members to reach weekly and monthly sales goals.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Capitalized on sales development and performance optimization opportunities while controlling expenses and maintaining diverse customer base.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Education
Accounting -
Fordham University
The Bronx, NY07.2017
High School Diploma -
Penn Foster Career School
Scranton, PA07-2018
Skills
- National accounts management
- Sales processes
- Business development and planning
- Strategic account development
- Budgeting
- Negotiation
- Coordination
- Scheduling
- Writing
- Establish Pricing
- Technology Design
- Manage Budgets
- Serve Customer Needs
- Active Listening
- Database Management
- Management Support
- Regional Sales and Support
- Building Customized Solutions
- Positive Reinforcement
- Manage Contracts
- IT Solution Building
- Critical Thinking
Additional Information
Performance Improvement
Leadership Skills
Analyzing Information
Problem Solving
Communication Skills
Information Gathering
Interpersonal Skills
Critical Thinking
Analytical Skills
Attention to Details
Software
MS Excel
MS Access
Power Point
Typing, Business Grammar
Timeline
Solar Sales Supervisor and Closer
One-energy Solutions ,
05.2021 - 05.2023
Credit and Collections
Aramex
06.2019 - 03.2020
Credit and Collections Manager
Saint-Gobain Performance Plastics
03.2016 - 03.2018
Accounting -
Fordham University
High School Diploma -
Penn Foster Career School
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