Chastity Dela Cuesta
Ewa Beach
Summary
Friendly and open-minded individual who enjoys inspiring and motivating others in the work place. Focused and successful with completing and delivering results of completed projects in a timely manner. Always open to feedback to assist with work growth opportunities.
Overview
17
17
years of professional experience
Work History
Operations Lead
Sephora USA
Kapolei, HI
07.2023 - Current
- Streamlined operational workflows, enhancing team efficiency and productivity across multiple departments.
- Led cross-functional teams to implement process improvements, significantly reducing turnaround times.
- Developed and executed training programs for new employees, fostering a culture of continuous learning.
- Analyzed supply chain operations, identifying bottlenecks and recommending strategic solutions for optimization.
- Collaborated with leadership to establish key performance indicators, driving accountability and performance tracking.
- Conducted regular cycle counts to ensure inventory accuracy and minimize discrepancies.
- Conducted physical inventories, verifying quantities against system records and adjusting as necessary.
- Managed inventory control processes, ensuring accurate stock levels and minimizing discrepancies.
- Planned operations and activities, and led projects.
- Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
- Oversaw problem resolution to address barriers to operational efficiency.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Operations Consultant
Sephora
10.2019 - 07.2023
- Implemented effective merchandising and brand refresh initiatives to enhance customer experience.
- Executed processing and packing of assorted products to ensure efficient store operations.
- Accepting and unpacking received shipments and weekly deliveries. Understanding the importance of keeping track of inventory accuracy. Tracking the monthly budget sheet for supplies and how to properly order products
- Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
- Assisting with coaching peers to have a positive and motivational mindset, no matter the situation.
Make Up Artist/Sales Associate
Sephora
04.2017 - 10.2019
- Completed trainings to properly understand different facial structures and how to apply specific products according to your clients needs
- Certified for Custom Makeovers for clientele
- Certified as a Sephora Facilitator to hold classes that teach clientele how to apply specific make up tools and the different types of products that are available according to needs
- Assisted with planning out events with peers and leaders
- Customizing products according to clientele needs and being able to sell the appropriate products
Make Up Artist
Macys
03.2010 - 04.2017
- Completed trainings on how to properly use and apply products on clients
- Assisting with creating and planning events
- Properly execute brand updates and process shipment
- Reaching out to clientele about upcoming promotions and events
- Successfully being apply to complete a custome make over for appointments
Sales Associate
Macys
Pearl City, HI
11.2009 - 02.2010
- Properly being able to open and close a register during and after store hours
- Processing credit card applications
- Selling and assisting customers with proper product needs for kitchen appliances
Education
High School Diploma -
Pearl City Highschool
Pearl City, Hawaii05.2008
Dental Assisting Certification of Completion - Dental Assisting
Hawaii Dental School of Arts
Honolulu, Hawaii04.2015
Skills
- Problem Solving in a timely manner and being sure to complete projects on time
- Able to work as a team
- Collaborating with others outside of work department to help with better understanding on how things are processed
- Inspiring and motivating others to keep going no matter the situation
- Communicating clearly with leaders and asking for help when needed
- Open to feedback for growth
- Strong team building skills
- Operations management
- Experience preparing sales projections
- Cycle counting
- Employee development
- Inventory coordination
Timeline
Operations Lead
Sephora USA
07.2023 - Current
Operations Consultant
Sephora
10.2019 - 07.2023
Make Up Artist/Sales Associate
Sephora
04.2017 - 10.2019
Make Up Artist
Macys
03.2010 - 04.2017
Sales Associate
Macys
11.2009 - 02.2010
Dental Assisting Certification of Completion - Dental Assisting
Hawaii Dental School of Arts
High School Diploma -
Pearl City Highschool