Chastity Heuer
St Louis,MO
Summary
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Bellerive Country Club
St Louis, MO
10.2004 - Current
- Answers multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to Members' inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through practical communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained inventory of office supplies and placed orders.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Developed a filing system for historical documents, preserving essential company records and improving access to information.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks daily.
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
- Assist with Bellerive's Website & Mobile App Logins
- Assist with providing new members login credentials for the Bellerive website.
- Responding to members that have a question through a texting system.
- Monthly communications to the membership for new membership and changing of status postings.
- Answering between 20 to 80 calls a day.
- Making lunch and dinner reservations and events.
- Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Demonstrated respect, friendliness, and willingness to help wherever needed. - Currently a Notary
- A member of the National Notary Association
- Delivered excellent customer service through prompt responses to inquiries, addressing concerns effectively, and building strong relationships.
Education
Graduate Certificate - Administrative Assistant/Secretary
Stratford Career Institute
05-2021
Skills
- Customer service
- Data entry
- Computer skills
- Office Administration
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft Outlook
- Customer and client relations
- Clerical support
- Database entry
- Dedicated team player
- Professional and mature
- Relationship building
- Mail handling
- Multi-line phone systems
- Mail management
- Bookkeeping
- Purchase orders organization
- Accounting support
- Mail distribution
- Office equipment maintenance
- Team bonding
Accomplishments
- Earned Employee of the Year in 2019
- Awarded "Employee of the Month" for delivering outstanding administrative support.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Paid time offHealthcare benefitsTeam Building / Company RetreatsPaid sick leave401k matchPersonal development programsQuote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Timeline
Administrative Assistant
Bellerive Country Club
10.2004 - Current
Graduate Certificate - Administrative Assistant/Secretary
Stratford Career Institute
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