Chastity Loving

Worked with the Sales Managers to support their customer accounts by providing quotes, order processing and daily customer communication

Worked with and helped manage accounts with yearly sales volumes of $18-25 Million in revenue

Made joint calls\presentations with the account management team to assist them with opportunities

Maintained the customer’s yearly manufacturer support contract and licensing renewals

Formed and grew long-lasting relationships with existing customers through exceptional post-sales service

Processed customers’ purchase orders and worked with the vendor’s logistics department to ensure the timely delivery of ordered products

Maintained strong relationships with manufactures and distributors

Assisted in Marketing efforts for company events

Acted as a liaison between the sales and services teams to ensure services was up to date and involved in opportunities where their services were needed.

Was an active participant in year over year growth of 15% or more each year of employment

Awarded minority partnership based on the merits of my work and dedication to the organization in January of 2020

Assisted in interviewing, hiring and onboarding new employees.

• Used CRM software to maintain detailed contact logs and account records.
• Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
• Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
• Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
• Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
• Facilitated improved communication between the sales team and other departments to ensure a cohesive approach to business growth strategies.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Kept detailed records of daily activities through online customer database.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Contributed to event marketing, sales and brand promotion.
• Streamlined internal processes, fostering improved efficiency and productivity within the firm.
• Collaborated with colleagues and support staff to maximize team efficiency.
• Cultivated a positive work environment within the firm by promoting collaboration among colleagues.

• Answered customers' questions regarding products, prices, and availability.
• Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
• Managed friendly and professional customer interactions.
• Used CRM software to maintain detailed contact logs and account records.
• Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
• Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
• Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
• Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Attended monthly sales meetings and quarterly sales trainings.