Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chastity Martinez

Brackettville

Summary

Dynamic professional with extensive experience at Kinney County Sheriff Office, excelling in customer service and emergency response coordination. Proven ability in data entry and report generation, ensuring accuracy and efficiency. Recognized for effective communication and organizational skills, consistently delivering results in high-pressure environments. Reliable and dedicated team player committed to excellence.

Overview

6
6
years of professional experience

Work History

Impound Clerk

Kinney County Sheriff Office
Brackettville
02.2022 - Current
  • Processed customer orders promptly and accurately.
  • Utilized computer software programs to create reports, labels, forms.
  • Prepared deposits according to established procedures.
  • Organized and maintained filing systems for confidential documents.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Scanned documents into digital formats ensuring accuracy of content.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Processed customer payments accurately and efficiently.
  • Created memos, letters, emails, reports, presentations as requested by management.
  • Entered data into computer systems accurately and efficiently.
  • Answered customer inquiries via phone and email.
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Operated cash register to process cash, check, and credit card transactions.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Troubleshot office equipment, computer hardware and software issues.
  • Answered telephones, directed calls, and took messages.
  • Completed and mailed contracts, invoices or checks.
  • Delivered messages and ran errands.

911 Dispatcher

Kinney County Sheriff Office
Brackettville
10.2021 - 02.2022
  • Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
  • Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
  • Assigned appropriate resources for responding to incidents based on established guidelines and protocols.
  • Coordinated activities between multiple agencies during emergency situations.
  • Created reports documenting daily operations, including incident logs and follow up investigations.
  • Dispatched police officers and emergency personnel to calls for service.
  • Researched vehicle, wanted and missing persons information.

Clerk

Kinney County Wool and Mohair
Brackettville
12.2020 - 09.2021
  • Answered phones in a courteous manner while providing excellent customer service.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Maintained inventory levels of office supplies and equipment as needed.
  • Answered telephones, directed calls, and took messages.
  • Processed payments, refunds, and exchanges accurately and efficiently.

Transaction Coordinator

The Homestead Agency
Brackettville
08.2019 - 11.2020
  • Worked closely with mortgage brokers and lenders to obtain loan documents required for closing.
  • Organized and tracked all transactions from contract to close of escrow.
  • Communicated effectively with buyers and sellers, lenders, attorneys, title companies and other parties involved in the transaction process.
  • Scheduled inspections and appraisals as needed during the transaction process.
  • Assisted with the coordination of open houses, inspections, and showings.
  • Resolved post-closing issues promptly after closing date.

Education

High School Diploma -

Leakey ISD
Leakey, TX
05-2013

Skills

  • Data entry
  • Report generation
  • Customer service
  • Payment processing
  • Document management
  • Office equipment troubleshooting
  • Effective communication
  • Emergency response coordination
  • Multi-line telephone operation
  • Problem solving
  • Filing systems
  • Administrative tasks
  • Verbal and writing communication
  • Professionalism
  • Reliable and punctual
  • Organizational skills

Timeline

Impound Clerk

Kinney County Sheriff Office
02.2022 - Current

911 Dispatcher

Kinney County Sheriff Office
10.2021 - 02.2022

Clerk

Kinney County Wool and Mohair
12.2020 - 09.2021

Transaction Coordinator

The Homestead Agency
08.2019 - 11.2020

High School Diploma -

Leakey ISD

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