Summary
Overview
Work History
Skills
Affiliations
References
Timeline
Generic

Chastity Pray

Rochester,NY

Summary

Compassionate professional in healthcare, particularly skilled in providing exceptional home care support. Known for productivity and efficiency in task completion, ensuring comfort and well-being of clients. Specialized skills include, patient mobility assistance, basic medical monitoring, and personalized care plan adherence. Excel in empathy, communication, and patience, using these soft skills to enhance client satisfaction and trust. Hardworking employee with customer service, creativity, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Cashier Trainer

BJ's Wholesale
Rochester, NY
01.2025 - Current
  • Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
  • Instructed cashiers on proper procedures for handling money and credit card transactions.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Performed other duties as assigned by upper management.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Processed credit card payments and counted back change and currency with accuracy rate.
  • Scanned, priced, and bagged customer groceries quickly to keep lines moving.
  • Developed strategies for improving the speed and efficiency of checkout lines during peak hours.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.

Cashier

Joann Fabrics
Rochester, NY
12.2023 - 02.2025
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Ensured compliance with all safety regulations within the store environment.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.
  • Welcomed customers, offering assistance to help find store items.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained work area and kept cash drawer organized.
  • Discounted purchases by scanning and redeeming coupons.

DSP

Lifetime Assistance
Rochester, NY
06.2023 - 08.2023
  • Monitored health and well-being of clients and reported significant health changes.
  • Assisted clients with maintaining good personal hygiene.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Recorded client status progress and challenges in logbooks and reports.
  • Built strong and trusting rapport with clients and loved ones.
  • Worked effectively in team environments to make the workplace more productive.
  • Updated and maintained databases with current information.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Home Care Provider

Charles Pray
Rochester, NY
06.2016 - 05.2023
  • Monitored medications for patients with various conditions and kept watchful eye for side effects.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Recognized emergency situations and implemented appropriate procedures.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Assisted clients with proper exercises and rehabilitation.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Provided transportation to medical appointments and errands.
  • Monitored vital signs such as blood pressure and temperature.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted elderly clients with daily activities such as bathing, dressing, and grooming.

Skills

  • Cash handling
  • Point-of-sale operation
  • Customer service
  • Employee training
  • Inventory management
  • Customer relationship management
  • Conflict resolution
  • Team leadership
  • Time management
  • Effective communication
  • Problem solving
  • Adaptability in roles
  • Patience and empathy
  • Hospitality and accommodation
  • Positive attitude
  • Attention to detail
  • Medication management
  • Patient monitoring
  • Nutritional meal planning
  • Personal care assistance
  • Emergency response
  • End-of-life care
  • Relationship building
  • Compassionate caregiving
  • Hospice care
  • Wound care
  • Housekeeping
  • Personal hygiene support
  • First aid and safety
  • Housekeeping tasks
  • Medication administration
  • Cognitive behavioral support
  • Compassionate client care

Affiliations

  • sewing
  • crocheting
  • arts & crafts
  • painting
  • going for walks
  • driving long distance

References

References available upon request.

Timeline

Cashier Trainer

BJ's Wholesale
01.2025 - Current

Cashier

Joann Fabrics
12.2023 - 02.2025

DSP

Lifetime Assistance
06.2023 - 08.2023

Home Care Provider

Charles Pray
06.2016 - 05.2023
Chastity Pray