Chastity Rouse

* Answering customer questions related to merchandise.

*Recommending products or services based on customer needs.

*Processing customer payments and refunds.

*Stocking, organizing, and taking inventory of merchandise.

Opening and closing the store in accordance of operating hours.

*Keeping the store clean.

• Answered multi-line phone system and enthusiastically greeted callers
• Responded to emails and other correspondence to facilitate communication and enhance business processes
• Organizing meetings
• Maintaining company schedules
• Organizing documents and files
• Greeting business clients and guests
• Documenting financial information
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
• Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Verified cleanliness and organization of storage areas and carts.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.