Summary
Overview
Work History
Education
Skills
Timeline
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Chastity Stanfield

Fort Worth,Texas

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

3
3
years of professional experience

Work History

Nurse's Aide

Anchor Way Senior Care
03.2024 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Retail Associate

Walgreens
10.2023 - 01.2024
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Increased sales revenue by offering targeted promotions and upselling related items.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.

Retail Sales Associate

CVS Pharmacy
04.2022 - 09.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
  • Greeted customers and helped with product questions, selections, and purchases.

Call Center Representative

Alibaba Employment Agency
Bedford, TX
02.2021 - 08.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Executed daily tasks by utilizing Salesforce and Microsoft office suite applications.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

High School Diploma -

Keys High School
Euless, TX
06.2018

Skills

  • Compassion and Empathy
  • Feeding Assistance
  • Patient Care
  • Bedside manner
  • Vital signs monitoring
  • Transporting patients
  • Mobility Assistance
  • Patient-focused care
  • HIPAA Compliance
  • Maintaining privacy
  • Preparing meals
  • Supporting personal needs
  • Adaptable
  • Safety Precautions
  • Specimen Collection
  • Meal Planning
  • Responding to emergencies
  • Inpatient Care
  • Reliable team player
  • Geriatric Care
  • Patient Positioning
  • Organizational Skills
  • Medical Terminology
  • Valid [State] driver's license
  • End of life care
  • Patient Transfers
  • Microsoft Word
  • CRM Software
  • Critical Thinking
  • Problem-Solving Ability
  • Stocking and Replenishing
  • Order Fulfillment
  • Call Center Operations
  • Refund Processing

Timeline

Nurse's Aide

Anchor Way Senior Care
03.2024 - Current

Retail Associate

Walgreens
10.2023 - 01.2024

Retail Sales Associate

CVS Pharmacy
04.2022 - 09.2023

Call Center Representative

Alibaba Employment Agency
02.2021 - 08.2021

High School Diploma -

Keys High School

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Chastity Stanfield