Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
AdministrativeAssistant
CHASTITY STONER

CHASTITY STONER

Business Administrator
Louisville,KY

Summary

Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

16
16
years of professional experience
7
7
years of post-secondary education

Work History

Support Director of Medicare Enrollment

  • Associates pre-AEP & 500 plus associates during AEP
  • Lead Quality Improvements Initiatives
  • Manage and resolve conflicts on VPs’/Director’s calendar in Outlook engaging 2000+ associates
  • Manage expense & budget reports housed of 20.7M
  • Facilitate and coordinate metrics meetings
  • Manage organizational overview
  • Collaborate with WPS
  • Well-being & Engagement Advocate
  • Engaging associates with VP/Director in monthly Skip Level meetings
  • Coordinate events for Humana’s Annual Enrollment Period (AEP)
  • Coordinate & facilitate Town Halls of 300 + associates
  • Book & Monitor Travel: Domestic and International
  • Use multiple systems/tools simultaneously to research, review, document, monitor, file, and resolve discrepancies (Outlook, Teams, Visio, OneNote, Excel, Powepoint, Word, Slido, PowerBI & More)

Administrative Assistant

Humana, Inc
Louisville, Kentucky
01.2012 - Current
  • For VP of Provider Payment and Policy Retail Management & Director of
  • Medicare Enrollment
  • Support VP of Provider Payment and Policy Retail Management (PPP) In-directly supporting 3,315 associates (1.76K associates & 1.55K contractors)
  • Support VP of Membership Plan Services (MPS)
  • Indirectly supporting 965 associates in MPS (784 associates & 181 contractors)

Certified Nursing Assistant/CMT

Highland Nursing and Rehab
Louisville, KY
01.2008 - 01.2012
  • Provide basic care to patients while assisting them in daily activities
  • Monitored and documented changes in patients physical and mental health
  • Culture statement here Making a positive first impression for the medical team
  • Set up medical equipment and assist with some medical procedures
  • Traveled with patients to doctors appointments while being the spokes person for the facility concerning the patients condition (spokes person for the patient or the facility?)

Education

Bachelor - Health Administration/Health Care Management

BSHA/HM
Louisville, KY
01.2012 - 05.2016

GED - undefined

Americana Community Education Center
Louisville, KY
01.2011 - 05.2012

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Kentucky Health Care Institute_ CNA
Louisville, MT, KY
01.1995 - 05.1996

Skills

Team Building/Collaborationundefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Administrative Assistant

Humana, Inc
01.2012 - Current

Bachelor - Health Administration/Health Care Management

BSHA/HM
01.2012 - 05.2016

GED - undefined

Americana Community Education Center
01.2011 - 05.2012

Certified Nursing Assistant/CMT

Highland Nursing and Rehab
01.2008 - 01.2012

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Kentucky Health Care Institute_ CNA
01.1995 - 05.1996

Support Director of Medicare Enrollment

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