Hard-working, multi-tasking with the ability to use outstanding telephone, scheduling and documentation skills. Reliable and competent medical billing professional with exceptional data entry and customer service skills.
Overview
21
21
years of professional experience
Work History
Cashier
Speedway Gas Station
Louisville, KY
12.2019 - 03.2020
Assisted with purchases, locating items and signing up for rewards programs.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Properly verified customer identification for alcohol or tobacco purchases.
Operated cash register, collected payments and provided accurate change.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Scanned customer purchases, supporting transactions to streamline sales process.
Resolved issues with cash registers, card scanners and printers.
Benchmark Family Sevices
Respite Care/ Foster Mom
Louisville, KY
12.2018 - 03.2020
Demonstrated self-reliance by meeting and exceeding workflow needs.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Working with neglected and abused children in my home.
I run a therapeutic home to help the child cope with the trauma they have experienced
Foster Mom/ Respite
New Beginnings Foster Care Services
509 Barret Ave
09.2013 - 12.2018
Promoted good behavior by using the positive reinforcement method
Promoted language development skills through reading and storytelling
Administered medication and minor first aid to sick and injured students
Dressed children and changed diapers
Communicated regularly with parents about daily activities and behaviors
Offered parents detailed daily reports that outlined their child’s day
Maintained daily records of children’s individual activities, behaviors, meals and naps
Identified early warning signs of emotional and developmental problems in children
Kosair Registration
Nortons
200 E Chestnut St, KENTUCKY
03.2001 - 06.2002
Scheduled surgeries for multiple surgeons and booked operating rooms
Trained new employees on multiple medical billing programs and data entry software
Verified and created claim numbers by communicating with various insurance companies
Managed hundreds of accounts receivable accounts working directly with the Financial Management Office
Respiratory Therapist Student
University of Louisville Hospital
Louisville, KY
08.2000 - 02.2001
Evaluated patients suffering from asthma, appendicitis and hernias
Examined patients and dispensed contraceptives and other medications as needed
Coordinated the allocation of nursing service equipment and supplies within the facility and established guidelines for efficient, economical use
Created and maintained computerized record management systems to record and process data and generate reports
Hospital Admission Clerk
U of L Hospital
530 S Jackson Street
11.1998 - 08.2000
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
Precisely completed appropriate claims paperwork, documentation and system entry
Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge
Professionally and courteously verified appointment times with patients
Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms)
Maintained updated knowledge of coding requirements, through continuing education and certification renewal
Verified patients’ eligibility and claims status with insurance agencies
Entered orders into the EMR system efficiently and without errors
Prepared patient charts accurately and neatly for the clinic
Prepared patient charts, pre-admissions and consent forms as necessary
Tested and measured patients’ strength, motor development and function, sensory perception, functional capacity and respiratory and circulatory efficiency
Tested and measured patients’ strength, motor development and function, sensory perception, functional capacity and respiratory and circulatory efficiency
Tested and measured patients’ strength, motor development and function, sensory perception, functional capacity and respiratory and circulatory efficiency
Education
Associate of Applied Science - Respiratory Therapist
Jefferson Communnity And Technical College
Louisville, KY
08.2009
Certified Respiratory Therapist - CRT
Jefferson Communnity College
1999
Certified Admission Clerk - Admission Clerk/ Medical Records/Data Entry Clerk
Ky Tech
1996
Skills
Great Customer Service Skills
Entry Level Computer and Data Entry Skills (Microsoft, Excel, Word, Power points
Working with Abused Children
Taking Care of Patients
Giving Medications, Breathing Tx, Drawing Arterial Blood Gases, Checking Oxygen Levels, Set up Oxygen
Skills
Great Customer Service Skills
Entry Level Computer and Data Entry Skills (Microsoft, Excel, Word, Power points
Working with Abused Children
Taking Care of Patients
Giving Medications, Breathing Tx, Drawing Arterial Blood Gases, Checking Oxygen Levels, Set up Oxygen
Timeline
Cashier
Speedway Gas Station
12.2019 - 03.2020
Benchmark Family Sevices
Respite Care/ Foster Mom
12.2018 - 03.2020
Foster Mom/ Respite
New Beginnings Foster Care Services
09.2013 - 12.2018
Kosair Registration
Nortons
03.2001 - 06.2002
Respiratory Therapist Student
University of Louisville Hospital
08.2000 - 02.2001
Hospital Admission Clerk
U of L Hospital
11.1998 - 08.2000
Associate of Applied Science - Respiratory Therapist
Jefferson Communnity And Technical College
Certified Respiratory Therapist - CRT
Jefferson Communnity College
Certified Admission Clerk - Admission Clerk/ Medical Records/Data Entry Clerk
Assistant Store Leader (Co Manger) at Speedway Gas Station/ 7/11 Convenience StoreAssistant Store Leader (Co Manger) at Speedway Gas Station/ 7/11 Convenience Store