Chastity Trent
Bluefield,VA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
Work History
Cashier
Happy Mart
North Tazewell, VA
05.2023 - 07.2024
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
Caregiver
All Ways Caring HomeCare
Princeton, WV
03.2021 - 09.2021
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Provided emotional support to clients during difficult times.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Maintained clean and well-organized environment for client happiness and safety.
- Built strong and trusting rapport with clients and loved ones.
Education
Diploma - Medical Transcription
Ashworth College
Norcross, GA08-2017
High School Diploma -
Penn Foster High School
Scranton, PA05-2013
Skills
- Computer Knowledge
- Documentation skills
- Product Recommendations
- Customer Assistance
- Payment Processing
- Customer Service
- Sales expertise
- Problem-Solving
- Dependable and Responsible
- Daily Reporting
- Staff Training
- Order Taking
Timeline
Cashier
Happy Mart
05.2023 - 07.2024
Caregiver
All Ways Caring HomeCare
03.2021 - 09.2021
Diploma - Medical Transcription
Ashworth College
High School Diploma -
Penn Foster High School
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