Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic
Chasya Nicolls

Chasya Nicolls

Sagle,ID

Summary

I am esthetician with strong business, sales, and customer service skills necessary to meet spa goals and exceed client expectations. I am a recent graduate with excellent research, and problem-solving skills. I am detail-oriented and able to learn new concepts quickly.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Esthetician

Ayianna Wellness Spa
Sandpoint, ID
09.2023 - Current
  • Performed waxing services on clients including eyebrows, lip, chin, and full face.
  • Assessed client needs and recommended skin care and anti-aging products.
  • Answered multi-line phone, returned clients calls and scheduled appointments.
  • Checked supplies inventory regularly to ensure adequate stock levels at all times.
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Developed a thorough understanding of available services by participating in training sessions.
  • Designed customized facial and body treatments meeting individual client needs.
  • Assisted in marketing efforts by providing input on promotional materials and events.
  • Conducted consultations with new clients to assess skin type and discuss desired outcomes.
  • Inspected client's skin to determine best courses of treatment.
  • Offered lash application, warm stone massage and brow and eyelash tinting services.
  • Provided excellent customer service and skincare treatments to clients.
  • Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
  • Completed procedures to remove pore blockages and unsightly blackheads.

Restaurant Hostess

Pearls On The Lake
Hope, ID
05.2022 - 09.2024
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Managed reservations, waitlists, and special requests for large parties.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Accepted payments from guests for dine-in and take-out foods.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Greeted customers, answered questions and recommended specials to increase profits.

Education

Esthetics License - Esthetics

Headmasters School of Hair Design
Coeur d'Alene, ID
09-2023

High School Diploma -

Sandpoint High School
Sandpoint, ID
06-2023

Skills

  • Advanced Facials Specialist
  • Infection Control
  • Spa Treatment Services Expert
  • Chemical Facial Peels
  • Microdermabrasion Treatments
  • LED Light Therapy
  • Relationship Building and Management
  • Professional Demeanor
  • Excellent Team Player
  • Customer Consultation
  • Client Intakes

Certification

  • Microneedling Certified

Languages

Spanish
Elementary

References

References available upon request.

Timeline

Esthetician

Ayianna Wellness Spa
09.2023 - Current

Restaurant Hostess

Pearls On The Lake
05.2022 - 09.2024

Esthetics License - Esthetics

Headmasters School of Hair Design

High School Diploma -

Sandpoint High School

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Chasya Nicolls