Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chatara Gonzalez

Yukon,OK

Summary

Proactive professional with proven adaptability to new challenges. Strong problem-solving skills complemented by a track record of fostering robust relationships with clients and team members. Recognized for exceptional organizational abilities as a Support Center Specialist, effectively engaging with diverse customer bases. Seeking a role that values hard work and dedication while contributing to team success and organizational objectives.

Overview

13
13
years of professional experience

Work History

Support Center Specialist

Tegria
Oklahoma , OK
02.2021 - Current
  • Facilitated training sessions for new staff on operational procedures and systems.
  • Collaborated with cross-functional teams to resolve client issues promptly.
  • Managed incoming customer calls to deliver support and information efficiently.
  • Completed two-year project for Johns Hopkins University in billing and coding department.

Cosmetologist

Sports Clips
Tulsa, OK
03.2020 - 03.2021
  • Delivered quality haircuts and styling services to clients in a fast-paced salon environment.
  • Ensured cleanliness and organization of workstations and salon areas for optimal client experience.

Administrative Receptionist

Hallcon
Lenexa, KS
10.2018 - 08.2019
  • Streamlined scheduling for appointments and meetings within office operations.
  • Coordinated inventory management of office supplies, placing orders as required.
  • Developed documents, spreadsheets, presentations, and reports to support business needs.

Medical Assistant/Receptionist

Atchison Valley Hope
Atchison, Kansas
11.2015 - 02.2018
  • Scheduled patient appointments while managing front desk operations efficiently.
  • Maintained accurate medical records through systematic filing, retrieving, scanning, copying, and faxing.
  • Verified insurance eligibility and collected copays and deductibles upon service delivery.

Mental Health Paraprofessional

Perspectives Behavioral Health Management
Hamburg, AR
10.2012 - 07.2015
  • Implemented individualized treatment plans under clinical supervision.
  • Documented client progress and regularly reported changes to clinical team.
  • Led therapeutic activities aimed at enhancing communication skills, self-esteem, and problem-solving abilities.

Education

Licensed - Cosmetology

Lori's School of Cosmetology
Crossett, AR
10-2008

High School Diploma -

Crosset High School
Crossett, AR
05-2005

Some College (No Degree) - CPT Billing And Codig

AAPC
Salt Lake City, UT

Skills

  • Customer service and support
  • Call management
  • Technical troubleshooting
  • Data entry and billing
  • Electronic medical record management
  • Problem-solving skills
  • HIPAA compliance
  • Patient account management
  • Team collaboration
  • Microsoft Office proficiency
  • Behavioral treatment services
  • Dependability and responsibility
  • Adaptability and flexibility
  • Verbal and written communication

Timeline

Support Center Specialist

Tegria
02.2021 - Current

Cosmetologist

Sports Clips
03.2020 - 03.2021

Administrative Receptionist

Hallcon
10.2018 - 08.2019

Medical Assistant/Receptionist

Atchison Valley Hope
11.2015 - 02.2018

Mental Health Paraprofessional

Perspectives Behavioral Health Management
10.2012 - 07.2015

Licensed - Cosmetology

Lori's School of Cosmetology

High School Diploma -

Crosset High School

Some College (No Degree) - CPT Billing And Codig

AAPC

Similar Profiles

CREATE PROFILE