Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chatelle Frison Menton

Easton

Summary

Meticulous Data Entry Clerk transfers information from paper documents into electronic databases. Speedy and accurate individual with fast typing abilities and working knowledge of peripheral devices. Organizes multiple priorities to meet deadlines without compromising quality. Precise, accurate and highly efficient data entry professional accustomed to continuous repetition and observant in spotting errors. Support data integrity through validation, inspection and regular reporting. Comfortable working with databases and expansive data sets.

Overview

10
10
years of professional experience

Work History

Claims Examiner

Maximus
08.2024 - 12.2024
  • Examined photographs and statements.
  • Researched claims to deliver solutions and resolve problems.
  • Interviewed claimants and witnesses to gather factual information.
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.

Data Entry Clerk

Insurify National
05.2023 - 08.2024
  • Minimized errors by contacting document owners to resolve questions, inconsistencies and missing data.
  • Achieved daily production quotas through consistent workflow prioritization.
  • Updated and maintained databases, tracking and improving recordkeeping.
  • Trained staff on operating procedures and company services.

Claims Benefit Specialist

AETNA CVS HEALTH
05.2020 - 01.2023
  • Analyzed claims to determine the extent of the company's liability and made approval or denial decisions per policy provisions.
  • Improved claims handling processes by analyzing, tracking, and troubleshooting root causes of previously managed claims.
  • Coordinated with medical professionals to obtain relevant documentation for injury claims.

Customer Service Representative

BB&T
02.2018 - 06.2018
  • Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues.
  • Built trusting relationship with customers to better understand needs.

Phone Banker

WELLS FARGO BANK
04.2016 - 12.2017
  • Answered inbound calls to handle various concerns, set appointments and close sales.
  • Identified transaction mistakes when debits and credits did not balance.
  • Resolved customer issues by providing accurate information and effective solutions.
  • Helped customers with diverse banking needs, including opening accounts, applying for credit cards and pursuing loans.

Special Services Desk Associate

HOME DEPOT
05.2015 - 04.2016
  • Prepared merchandise for purchase and rental.
  • Guided calls using excellent communication skills and decisive approach.
  • Collaborated across departments to resolve customer-related issues.

Education

Bachelor Of Science (B.S) - Health Administration Management

DESALES UNIVERSITY
Center Valley, PA
08.2020

Skills

  • Database Management
  • Documentation Review
  • Effective Written and Verbal Communication
  • Insurance Verification
  • Problem-solving abilities
  • Claims processing
  • Data verification
  • Liability and coverage
  • Benefit explanation

Timeline

Claims Examiner

Maximus
08.2024 - 12.2024

Data Entry Clerk

Insurify National
05.2023 - 08.2024

Claims Benefit Specialist

AETNA CVS HEALTH
05.2020 - 01.2023

Customer Service Representative

BB&T
02.2018 - 06.2018

Phone Banker

WELLS FARGO BANK
04.2016 - 12.2017

Special Services Desk Associate

HOME DEPOT
05.2015 - 04.2016

Bachelor Of Science (B.S) - Health Administration Management

DESALES UNIVERSITY
Chatelle Frison Menton
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