Chatney Phillips
Katy,TX
Summary
Experienced Leasing Agent and Assistant Property Manager with a strong background in tenant relations, lease administration, and property operations. Skilled in client communication, document management, and compliance, with additional expertise as a Freelance Notary Signing Agent and Paralegal. Recognized for delivering exceptional customer service, ensuring accuracy in legal and leasing documentation, and supporting smooth property and transaction processes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Freelance Notary Signing Agent & Paralegal
ATPC Services
01.2024 - Current
- Conducted loan signings, real estate closings, and notarizations with accuracy and compliance to state and federal guidelines.
- Prepared, reviewed, and processed legal documents while maintaining confidentiality and strict attention to detail.
- Collaborated with attorneys, title companies, and lenders to ensure seamless transactions.
- Provided paralegal support including legal research, drafting, and case file management.
- Delivered excellent client service, building trust through clear communication and professionalism.
- Managed multiple signings and caseloads independently, meeting tight deadlines.
Leasing Manager
LMS Investment Management
12.2018 - 06.2025
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Collected, completed, and processed lease applications.
- Created, coordinated, and engaged in marketing campaigns.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Created and submitted daily reports on leasing activities.
Legal Assistant
Hewlett Law Firm
02.2019 - 02.2022
- Researched statutes, decisions, legal articles, and codes.
- Revised and finalized letters, briefs, and memos.
- Communicated pertinent information to clients via phone, email, and mail.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Attended court hearings and depositions to take notes and document proceedings.
- Collaborated with attorneys to develop strategies for each case.
Assistant Property Manager
Liberty Military Housing
01.2013 - 07.2018
- Oversaw leasing operations including tenant relations, lease administration, and occupancy management.
- Assisted with property management tasks such as rent collection, vendor coordination, and maintenance scheduling.
- Supported resident retention by resolving tenant concerns and ensuring a high standard of service.
- Conducted property tours, processed applications, and facilitated lease signings.
- Maintained compliance with housing regulations and company policies while ensuring accurate record-keeping.
- Contributed to property performance by driving occupancy goals and supporting overall community operations.
Education
Associate of Science - Paralegal Studies
San Diego Miramar College
San Diego, CA05-2020
No Degree - Medical Assistanting
Remington College
11-2011
Skills
- Leasing & Property Management
- Tenant Relations & Retention
- Lease Negotiations & Administration
- Notary Signing & Loan Closings
- Legal Document Preparation & Review
- Compliance & Confidentiality
- Vendor & Maintenance Coordination
- Customer Service & Communication
- Time Management & Organization
- Yardi software master
Certification
- Notary Public Commission – [State]
- [Any Property Management or Real Estate Certifications, if applicable]
Notary
Texas
Timeline
Freelance Notary Signing Agent & Paralegal
ATPC Services
01.2024 - Current
Legal Assistant
Hewlett Law Firm
02.2019 - 02.2022
Leasing Manager
LMS Investment Management
12.2018 - 06.2025
Assistant Property Manager
Liberty Military Housing
01.2013 - 07.2018
Associate of Science - Paralegal Studies
San Diego Miramar College
No Degree - Medical Assistanting
Remington College
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