Summary
Overview
Work History
Education
Skills
Accomplishments
Activities
References
Timeline
Receptionist

Chatney Roberts

Farmersville,TX

Summary

I possess strong business administrative skills in customer relations, hard-working, and thrive in fast-paced environments. Highly organized, detail-oriented, and have good judgment, multitasking abilities, efficient at work, and self/team motivation. Adept at leading a team and collaborating effectively with others. Whether working independently or as part of a team ensure that clerical tasks are completed accurately and on time. Willingness to take on added responsibilities to meet organizational and department goals. Current expertise includes payroll procedures, tax regulations, new hire paperwork, I-9 documents, and benefits administration. I have a strong command of various payroll software programs and can quickly adapt to new systems.

Overview

10
10
years of professional experience

Work History

Payroll Specialist

Princeton ISD
07.2022 - Current
  • Correspondence meetings via phone calls and emails with employees within the district
  • Supervise the payroll department when the Business Office Coordinator/Payroll Manager is out of the office.
  • Team Leader
  • Implement leadership skills
  • Present Presentations/Training for employees in the district for payroll understanding.
  • Always update on Texas Labor and laws and Texas Teacher Retirement Systems.
  • Created Checklist for payroll department team.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Enter Budget unit codes/accounts and pay codes
  • Reset employees' passwords and security questions in software for employees' accounts
  • Process verification of employment forms and dependent care claim forms
  • Assist/track and collaborate with HR on employees' FMLA leave, intermittent leave, and workers comp for payroll purposes
  • Check employees' benefits start/end date and premium amounts in the deduction screen of the software
  • Process payouts for employees who resign and keep track of resignations
  • Payroll software proficiency
  • Proficient Customer service
  • Research projects for the payroll department
  • Presentations/training with departments, employees, and managers/supervisors
  • Create PowerPoint presentations
  • Process new hires and add new hires to the software system
  • Reset employees’ passwords and security questions/answers in software
  • Process and complete Verification of Employment forms
  • Maintain Confidentiality
  • Prepare documents
  • Create/Send out Notices to employees
  • Collaborate with other departments
  • Department’s training on payroll
  • Campus/department training in reviewing and approving timesheets
  • Print payroll checks
  • Distribute vendor checks and report to the benefits coordinator in HR
  • Assist with processing TRS
  • Process benefits deductions and last-minute- cancellation/enrollment
  • Process dock pays
  • Process Childcare and pre-K tuition deductions
  • Initiate and complete the Audit Reports
  • Attention to detail
  • Proficient Time management
  • Maintain employee records
  • Organization
  • Process Payroll reconciliation
  • Payroll processing
  • Process Payroll taxes
  • Problem-solving
  • Respond to employee inquiries
  • Data Entry
  • Accuracy and precision
  • Adaptability
  • Calculating payroll taxes
  • Collecting timesheet data and payroll information
  • Communication and interpersonal abilities.
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.

Child Care Financial Support Specialist

Plano ISD- Child Care Financial Support Services
02.2019 - 06.2022
  • Proficiency in customer service skills
  • Proficient verbal and written communication skills
  • Proficient multi-task daily tasks
  • Proficient in Microsoft Word, Microsoft Excel, PowerPoint, Google Doc
  • Positive attitude
  • Answered/transferred phone calls
  • Perform financial and accounting-related activities promptly
  • Follow the procedures of the office and school district, federal laws, confidentially, & regulations
  • Generate financial transaction records for collections, payments, future reference purposes, etc
  • Prepared Documents
  • Review all accounting procedures and recommend improvements
  • Maintain organized work desk, files, and spreadsheets
  • File documents, copy, fax, scanned, etc
  • Address financial issues and inquiries promptly
  • Maintain accurate documentation for financial operations and transactions
  • Assist staff with accounting practices and financial record keeping
  • Manage accounts, payables, and receivables activities
  • Assist in managing credit, refunds, adjustments, collection activities, etc.

Vehicle Registration Clerk

Collin County Government
08.2017 - 08.2018
  • Proficient customer service skills
  • Positive attitude
  • Proficient multi-task daily tasks
  • One of the top clerks for the highest work production
  • Answered/transferred phone calls
  • Met the required need to balance the daily cashier drawer effectively
  • Data entry
  • Excellent verbal and written instructions for local Collin County residents
  • I examined motor carrier permits, registration, insurance, tax certificates, vehicle identification numbers, verifications, and titles
  • Accurately decipher messy, chaotic, or unreadable documents or writing using cryptographic equipment and procedures
  • Answer/transfer phone calls, receive incoming mail, manage activity logs, complete work reports, and keep up with evolving business requirements, job duties, and office equipment
  • Perform general database maintenance and research duties for contract administration.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.

Instructional

Jefferson Elementary
07.2016 - 06.2017
  • Reading Paraprofessionals (3rd-5th) and Office Paraprofessionals
  • I worked in the front office, answered/transferred calls and emails, filed and organized mail, etc
  • I helped supervise students throughout the school day, inside and outside the classroom, including, but not limited to, the lunchroom, bus, and job site
  • Participate in staff development training programs to improve job performance in faculty meetings and special events assigned
  • Comply with district policies and state and federal laws and regulations
  • Taught sixth-grade math to students that had passed 5th-grade Math STAAR (Two weeks)
  • Direct teaching of LLI (Leveled Literacy Intervention) small groups and trained a few other certified teachers on the program.

Academy Elementary School

Academy
08.2015 - 07.2016
  • I helped maintain a neat and orderly classroom
  • Conducted instructional exercises assigned by the teacher; worked with individual students or small groups (i.e., reading tests, highlighting texts, reinforcing concepts, note-taking assistance)
  • Helped supervise students throughout the school day, inside and outside the classroom; this included, but was not limited to, the lunchroom, bus, and job site
  • Kept administrator informed of special needs or problems of individual students.

Paraprofessional

Sixth Grade Greenville Center
08.2014 - 06.2015
  • Inclusion Special Education & Instructional, (1st, 2nd, & 6th grade)
  • Helped maintain a neat and orderly classroom
  • Conducted instructional exercises assigned by the teacher; worked with individual students or small groups (i.e., reading tests, highlighting texts, reinforcing concepts, note-taking assistance)
  • I helped supervise students throughout the school day, inside and outside the classroom
  • This included but was not limited to, the lunchroom, bus, and job site
  • Kept administrator informed of special needs or problems of individual students
  • Participated in staff development training programs to improve job performance, in faculty meetings, and special events as assigned
  • Maintain confidentiality in the conduct of district business
  • Comply with district policies and state and federal laws and regulations.

Education

MBA - Business Administration

Texas Wesleyan University
Fort Worth, TX
05.2025

Bachelor's Degree - Interdisciplinary Studies

Texas A&M University
05.2014

Associate degree -

Trinity Valley Community College
12.2010

High School Diploma -

Royse City High School
05.2008

Skills

  • Multi-tasks
  • Team collaborative
  • Leadership skills
  • Payroll Administration
  • Understanding Wage and Hour Laws
  • Understanding of Fair Labor Standard ACT
  • Understanding FMLA
  • Data entry of employees
  • Entering budget unit codes, pay codes, etc
  • Proficient in Microsoft excel, word, and PowerPoint
  • Analysis skills
  • Fast learner
  • Clerical Tasks
  • General Data Entry
  • Legal Documents
  • Skilled in Computers
  • Processing Mail
  • Public Policy
  • Problem-Solving
  • Proficient Verbal and Writing Communication
  • MS Office software, Excel
  • Google Docs, Google Sheets, Google Forms
  • Detail Originated
  • Proficient Customer Service
  • Inventory listings
  • Record keeping and File Management
  • Honest and Ethical
  • Information Confidentiality
  • Presentation Creation
  • Prioritization
  • Decision Making
  • Marketing
  • Accounts Receivable
  • Payroll Auditing
  • Spreadsheet Creation
  • Financial reports
  • Data Reconciliation
  • Office systems management
  • Report Preparation
  • Audit Support
  • Policy Adherence
  • Employee Relations
  • Research Support
  • Ten-key operator
  • Data imports
  • Analytical Skill
  • Data Entry
  • Decision-Making
  • Employment Verification
  • Critical Thinking
  • Legal Compliance

Accomplishments

Collin County Government

I was one of the top registration performers in the Tax Assessor department.

  • Received 100% customer satisfaction.


Princeton ISD

Payroll Department

  • Used Microsoft Excel to improve a modern way of processing payroll. Alone with assistance from the Technology department.


Activities

  • Member, Alumni Association
  • Dean's List 2 years at Texas A & M University-Commerce
  • 2010 Miss TVCC (Trinity Valley Community College) Homecoming Queen

References

  • Patricia Carnagey, Retired Director of Federal Programs, Farmersville ISD, (903) 456-0635
  • Charlie C. Philips, Partner, Philips & Epperson Attorneys, LP, 2301 Virginia Pkwy, McKinney, TX, 75071, (972) 562-9440
  • Toya Reeves, Nurse, Tyler, TX, (972) 358-3227
  • Emma Philips, Public Relations, Medical City of Dallas, (214) 733-2998

Timeline

Payroll Specialist

Princeton ISD
07.2022 - Current

Child Care Financial Support Specialist

Plano ISD- Child Care Financial Support Services
02.2019 - 06.2022

Vehicle Registration Clerk

Collin County Government
08.2017 - 08.2018

Instructional

Jefferson Elementary
07.2016 - 06.2017

Academy Elementary School

Academy
08.2015 - 07.2016

Paraprofessional

Sixth Grade Greenville Center
08.2014 - 06.2015

MBA - Business Administration

Texas Wesleyan University

Bachelor's Degree - Interdisciplinary Studies

Texas A&M University

Associate degree -

Trinity Valley Community College

High School Diploma -

Royse City High School

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Chatney Roberts