Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chatorrienne Davis

Eastpointe,United States

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

17
17
years of professional experience

Work History

Commercial Loan Specialist

Commercial Alliance
05.2022 - 06.2025
  • Processed systematic preliminary loan proposals.
  • Generated and distributed variety of daily, weekly and monthly reports.
  • Assisted with ongoing date entry in asset management system.
  • Managed up to 40 client loans at any given time.
  • Monitored pipelines to track and log status of loans.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.

Loan Processor

Flagstar Bank
01.2020 - 05.2022
  • Set up and completed loan submission packages.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Coordinated closing process with attorneys, title companies, and government clerks.
  • Processed loans within various departments to achieve timely, accurate, and fair proceedings.
  • Handled any conditions sent from underwriting departments.
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
  • Utilized loan origination software to process and track loan applications.
  • Processed loan applications and monitored progress from start to finish.
  • Evaluated loan requests and documents to verify accuracy and completeness.

Post Closing

Flagstar Bank
04.2013 - 01.2020
  • Compiled closing packages for drafting and presentation accuracy.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Monitored pipelines to track and log status of loans.
  • Assessed loan portfolios for compliance with underwriting policies.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Customer Service Representative

Asset Acceptance LLC
03.2008 - 05.2011
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Delivered prompt service to prioritize customer needs.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Provided technical support during onboarding and throughout various stages of pipeline.
  • Assisted with ongoing date entry in asset management system.

Education

High School Diploma -

OSBORN HIGH SCHOOL
DETROIT,MI

No Degree -

WAYNE STATE UNIVERSITY
DETROIT,MI

Skills

  • Credit monitoring
  • Documentation review
  • Risk evaluation
  • Underwriting expertise
  • Loan servicing
  • Credit assessment
  • Portfolio management

Timeline

Commercial Loan Specialist

Commercial Alliance
05.2022 - 06.2025

Loan Processor

Flagstar Bank
01.2020 - 05.2022

Post Closing

Flagstar Bank
04.2013 - 01.2020

Customer Service Representative

Asset Acceptance LLC
03.2008 - 05.2011

High School Diploma -

OSBORN HIGH SCHOOL

No Degree -

WAYNE STATE UNIVERSITY