Chau Phan
Fairfax,VA
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Finance 303 Undergraduate Teaching Assistant
George Mason University
Fairfax, VA
01.2024 - Current
- Instructed 50 students individually to reinforce learning concepts during recitations and office hours via Zoom.
- Conducted weekly office hours throughout the semester, offering additional support for students struggling with course material.
- Worked alongside other teaching assistants to provide guidance and support to students, addressing their concerns and implementing effective learning strategies.
Founder
Glamour
01.2019 - Current
- Imported 70 USA products to sell in Vietnam and cooperate with different shipping parties for delivery and logistics services.
- Conducted monthly customer analysis to observe current trends, measure business performance and make better decisions.
- Assisted and maintained 50 returning customers by providing after-sales support.
Volunteer as Shift leader
Panda Tea House
01.2020 - 01.2023
- Supervised daily operations of store including opening, closing tasks, ingredient preparation, and inventory control.
- Provided training and guidance to a team of 10 employees.
- Developed new product line and devised marketing strategy to engage customers via social media and in-store campaigns.
Education
Undergraduate – Business Analytics -
George Mason University – School of Business
Business Administration and Management -
Northern Virginia Community College
Skills
- Dedicated customer service professional with strong attention to detail
- Proficient in leading teamwork and managing projects effectively using time management and organizational skills
- Think critically and creatively to solve problems and generate new ideas
- Be willing to learn and adapt quickly to a new environment
- Experienced with Microsoft Word, Excel, PowerPoint, WordPress
- Proficient in Python, R, SQL for data mining and management
Certification
- Dean's List Certificate for maintaining excellent academic for at least 3 consecutive semesters at George Mason University.
- Global Engagement Scholars Certificate for possessing skills to be effective in diverse and multicultural workplace from The Costello College of Business.
Accomplishments
- Awarded four-year $10,000 Mason Patriot Transfer Scholarship for academic excellence in NVCC college.
Languages
Vietnamese
Native/ Bilingual
English
Full Professional
Chinese (Mandarin)
Limited
Timeline
Finance 303 Undergraduate Teaching Assistant
George Mason University
01.2024 - Current
Volunteer as Shift leader
Panda Tea House
01.2020 - 01.2023
Founder
Glamour
01.2019 - Current
Undergraduate – Business Analytics -
George Mason University – School of Business
Business Administration and Management -
Northern Virginia Community College
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