Chauinta Hinten
Bloomfield,CT
Summary
Dynamic administrative professional with a proven track record at Brookside Assisted Living, excelling in appointment scheduling and customer service. Adept at optimizing office supply management and enhancing communication processes, I consistently improved operational efficiency and client satisfaction through proactive support and meticulous attention to detail.
Overview
14
14
years of professional experience
Work History
Receptionist
Brookside Assisted Living
Avon, Connecticut
05.2025 - Current
- Managed phone calls, directing inquiries to appropriate staff members.
- Scheduled appointments and coordinated activities for residents and families.
- Maintained resident records and updated information in electronic databases.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Appointment Scheduler
I Care Home Health
Manchester, Connecticut
11.2023 - 03.2025
- Coordinated with healthcare providers to confirm appointment details and availability.
- Utilized scheduling software for accurate tracking of appointments and client information.
- Communicated schedule changes promptly to clients and staff.
- Collaborated with team members to enhance scheduling processes.
- Assisted in scheduling, rescheduling, and canceling patient appointments.
- Performed follow-up calls to verify scheduled appointments.
- Reviewed patient medical history before scheduling appointments.
- Generated daily reports on booked, canceled, and rescheduled appointments.
Administrative Assistant
SUFFIELD HOUSE
Windsor, CT
02.2011 - 11.2018
- Scheduled appointments and coordinated meetings for staff and clients, enhancing productivity.
- Facilitated new employee onboarding by providing resources and conducting training sessions.
- Processed invoices promptly using accounting software to ensure timely payments.
- Maintained inventory levels for medical supplies in a healthcare facility.
- Managed office supplies, regularly checking stock to optimize resource use.
- Handled phone calls and emails, ensuring effective business correspondence.
- Ensured accessibility by maintaining cleanliness and orderliness of storage areas.
- Assisted in electronic filing system maintenance for improved information retrieval.
Education
High School Diploma -
WEAVER HIGH SCHOOL
Hartford, CT06-1996
Some College (No Degree) -
Capital Community Collage
Hartford, CTSkills
- Customer service and client relations
- Office supply management
- Appointment scheduling
- Administrative support
- Communication skills
- Multi-line telephone operation
References
References available upon request.
Timeline
Receptionist
Brookside Assisted Living
05.2025 - Current
Appointment Scheduler
I Care Home Health
11.2023 - 03.2025
Administrative Assistant
SUFFIELD HOUSE
02.2011 - 11.2018
High School Diploma -
WEAVER HIGH SCHOOL
Some College (No Degree) -
Capital Community Collage
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