Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Chauncey Cuffie Jr

Pompano Beach,FL

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

10
10
years of professional experience

Work History

Manager II, Operations

J.B. Hunt
Pompano Beach, FL
10.2023 - Current
  • Directed operations staff by providing guidance, training, and support to meet company objectives
  • Monitored and improved the efficiency of processes, team performance, and customer service
  • Created detailed reports on the performance of individual departments within operations
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction
  • Managed scheduling, training and inventory control
  • Performed cost analysis for various projects to determine budget requirements
  • Maintained accurate inventory records to track stock levels and minimize costs
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production
  • Developed and implemented operational procedures to ensure quality standards are met.

Ministry Leader

The Gathering
Boca Raton, FL
09.2023 - Current
  • Developed and implemented ministry plans to reach out to the community.
  • Conducted weekly bible studies, prayer meetings, small groups and church services.
  • Provided spiritual guidance and counseling to members of the congregation.
  • Promoted spiritual formation among members by providing meaningful opportunities for worship.

Traveling Manager

JB Hunt Transport
Salt Lake City, UT
10.2022 - 09.2023
  • Directed day-to-day operations by spearheading the implementation of short-term and long-term strategies to achieve business plan and profitability goals
  • Managed scheduling, training, and inventory control
  • Built strong operational teams to meet process and production demands
  • Implemented policies and standard operating procedures and managed quality, customer service, and logistics
  • Delivered positive customer experiences by implementing effective quality assurance practices
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations
  • Oversaw financial management, budget management, accounting, and payroll activities
  • Enforced federal, state, local, and company rules for safety and operations
  • Aided senior leadership during the executive decision-making process by generating daily reports to recommend corrective actions and improvements
  • Resolved challenges associated with company websites, vendors, and telecoms
  • Conducted employee observations and documented findings.

Recruiting and Retention NCO

U.S. ARMY, JOINT BASE, LEWIS
Tacoma, WA
04.2021 - 01.2023
  • Proactively seek qualified servicemembers to retain as Trusted Advisors to servicemembers on matters relating to the Army Retention Program
  • Documented security-related situations and submitted in-depth reports to superiors
  • Provided friendly and professional assistance to employees, visitors, and customers
  • Gathered information on the service member, identified customer needs, created a roadmap and shared success plan to support desired outcomes
  • Facilitated sustainable, profitable growth through increased servicemembers retention and decreased customer churn
  • Achieved 100% retention in Initial, Mid-career in the first quarter of the year
  • Provided monthly, quarterly, and fiscal year statistics
  • Conducted monthly counselings to stay engaged with the individual, conduct final contract reenlistment, and market all incentives to all qualified clients.

ADMINISTRATIVE & TRAINING NCO

U.S. ARMY
Tacoma, WA
05.2017 - 01.2023
  • Responsible for supervising the successful accomplishment of the commander's mobilization readiness objectives and management of training and operations for the company daily
  • Managed and maintained soldier personnel records using multiple systems IPERMS and DTMS to reflect the most accurate information within the company
  • Set up workshops, conferences, and meetings by scheduling and reserving rooms and preparing supplies
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue
  • Controlled the processing of NCOERs, civilian evaluations, and awards; updated personnel rosters; managed correspondence and classified mail, maintained status reports, managed equipment and supplies within the executive office
  • Created successful training plans and conducted mobilization planning to ensure unit readiness, present project plans to executive directors
  • Troubleshot issues servicemembers encountered with finances or personnel records.

Transportation Manager

Army
Fort Lee, VA
04.2017 - 01.2023
  • Created and enforced policies and procedures for entire logistics team
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products
  • Supervised activities of workers engaged in receiving, storing, and shipping products or materials
  • Established or monitored specific supply chain-based performance measurement systems
  • Planned and implemented energy-saving changes to transportation services by optimizing capabilities
  • Examined invoices and shipping manifests for conformity to tariff and customs regulations
  • Developed and documented standard and emergency operating procedures for receiving and shipping products or materials
  • Monitored product import or export processes to verify compliance with regulatory or legal requirements.

Youth Villages AmeriCorps Member

AmeriCorps State / National
Tampa, FL
01.2014 - 06.2015
  • Developed and implemented individualized plans to meet the needs of youth in care.
  • Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved.
  • Assisted in developing and implementing behavior management strategies with youth in care.
  • Participated in meetings with other staff members to discuss client progress, treatment plans, and goals.
  • Counseled individuals on personal issues or concerns related to their home life or school situation.

Education

Bachelor of Arts in Business Administration And Management -

Florida Atlantic University
Boca Raton, FL
06-2025

Associate's Degree in General Studies -

Central Texas College
01.2019

Skills

  • Implemented policies
  • Standard operating procedures
  • Managed quality
  • Customer service
  • Logistics
  • Quality assurance practices
  • Process improvement
  • Financial management
  • Budget management
  • Accounting
  • Payroll activities
  • Safety
  • Operations
  • Executive decision-making
  • Daily reports
  • Corrective actions
  • Improvements
  • Company websites
  • Vendors
  • Telecoms
  • Employee observations
  • Documentation

Accomplishments

  • The Army Accommodation Medal (ARCOM)
  • The Army Good Conduct Medal (AGCM)
  • The National Defense Service Medal (NDSM)

Timeline

Manager II, Operations

J.B. Hunt
10.2023 - Current

Ministry Leader

The Gathering
09.2023 - Current

Traveling Manager

JB Hunt Transport
10.2022 - 09.2023

Recruiting and Retention NCO

U.S. ARMY, JOINT BASE, LEWIS
04.2021 - 01.2023

ADMINISTRATIVE & TRAINING NCO

U.S. ARMY
05.2017 - 01.2023

Transportation Manager

Army
04.2017 - 01.2023

Youth Villages AmeriCorps Member

AmeriCorps State / National
01.2014 - 06.2015

Bachelor of Arts in Business Administration And Management -

Florida Atlantic University

Associate's Degree in General Studies -

Central Texas College

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Chauncey Cuffie Jr