Motivated and goal-oriented sales professional with a proven ability to build strong customer rapport and solve problems effectively. Recognized for adaptability and a natural talent for creating a positive atmosphere. Committed to continuous learning and currently studying Spanish to expand skill set. Dedicated to leveraging these qualities to achieve sales targets, contribute to team success, and drive organizational growth.
Hi, I’m
Chauncey Griffin
Hammond,IN
Summary
Overview
26
years of professional experience
Work History
GW Murphy
Piece Worker
2024.03 - Current (6 months)
Job overview
- Handled multiple tasks simultaneously while maintaining keen attention to detail, leading to fewer errors overall.
- Effectively communicated with supervisors about any issues or concerns during the production process, facilitating prompt resolution of problems as they arose.
- Increased production efficiency by implementing time-saving techniques and optimizing workflow.
- Demonstrated flexibility by adapting quickly to changes in workload or priorities, seamlessly shifting focus as needed without compromising results.
- Collaborated with team members to meet tight deadlines, ensuring timely project completion.
- Assisted in training new hires, sharing knowledge and expertise to help them reach their full potential.
- Maintained organized work area by cleaning and removing hazards.
Heritage Real Estate Services
Real Estate Assistant
2019.10 - 2022.05 (2 years & 7 months)
Job overview
- Communicated with clients to understand property needs and preferences.
- Maintained an up-to-date knowledge of local market trends, allowing for accurate pricing recommendations for clients.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Generated leads through networking events, building a strong referral base for future business opportunities.
- Achieved consistent client satisfaction ratings by maintaining regular communication updates throughout each stage of the buying or selling process.
- Assisted clients with preparing their homes for sale by offering advice on staging and minor improvements that increase value.
- Maximized property exposure with professional photography services, eye-catching marketing materials, and targeted online advertisements.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads..
- Developed new business and managed new and existing clients.
Fantasy Events
Event Sales Manager
2009.01 - 2022.05 (13 years & 4 months)
Job overview
- Managed and grew existing client accounts by consistently delivering high-quality events that exceeded expectations.
- Streamlined internal processes for greater efficiency in managing event contracts, invoices, and payments.
- Achieved consistent year-over-year growth in overall event bookings through proactive prospecting efforts.
- Developed customized event proposals tailored to individual client needs, consistently exceeding sales targets.
- Led pre-event planning meetings with clients to establish clear goals and expectations before their events commenced.
- Negotiated favorable terms with vendors and suppliers to minimize costs while maintaining high-quality experiences for attendees.
- Collaborated with cross-functional teams, including marketing, operations, and finance to optimize event outcomes and profitability.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Prepared sales presentations for clients showing success and credibility of products.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Communicated product quality and market comparisons by creating sales presentations.
- Cultivated new business opportunities by attending industry conferences, networking events, and conducting targeted outreach initiatives.
Finesse Cuisine
Catering Sales Manager
2007.01 - 2010.01 (3 years)
Job overview
- Enhanced team performance by conducting regular training sessions on sales techniques, product knowledge, and customer service best practices.
- Analyzed event data to identify trends and make informed decisions on menu offerings, pricing strategies, and promotional tactics.
- Collaborated with culinary team to develop innovative menus tailored to diverse client preferences and dietary needs.
- Managed high-profile events, ensuring seamless execution and exceeding client expectations.
- Developed strong relationships with clients, vendors, and team members to ensure successful event outcomes.
- Meticulously tracked project budgets, identifying potential risks early on before they could impact the success of an event or overall financial health of the company.
- Fostered long-lasting partnerships with key industry professionals as part of a broader effort to expand the company''s network of reliable vendors.
- Assisted in designing visually appealing table settings and food displays that showcased the company''s commitment to quality and creativity.
- Developed customized proposals that clearly outlined services offered along with accurate pricing information based on clients'' specific needs.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Nordstrom
Retail Sales Associate
2004.01 - 2007.01 (3 years)
Job overview
- Greeted customers and helped with product questions, selections, and purchases.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Universal Studios
Merchandise Sales Associate
1999.01 - 2003.01 (4 years)
Job overview
- Greeted all customers entering the store warmly, creating a welcoming atmosphere that encouraged repeat visits.
- Assisted customers in locating desired items, offering personalized recommendations based on their preferences and needs.
- Boosted merchandise sales by implementing creative visual displays and strategic product placement.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Indiana University Gary, IN
Bachelor of Science from Business Administration
06.2016
University Overview
Walt Disney World College Program Orlando, Florida
Certificate of Completion
01.2003
University Overview
Achieved credits in Interpersonal Communications & Team Leadership, courses while establishing three successful skills of: living, learning and earning.
Skills
- Strong Work Ethic
- Deadline-oriented
- Accuracy and Precision
- Machine Operation
- Positive Attitude
- Problem-solving abilities
- Punctual and Reliable
- Effective Communication
- Material Handling
- Decision-Making
- Heavy Lifting
- Warehouse Operations
- Production Operations
- Self Motivation
- Machine Setup and Shutdown
- Interpersonal Skills
References
References
Available upon request.Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Piece Worker
GW Murphy
2024.03 - Current (6 months)
Real Estate Assistant
Heritage Real Estate Services
2019.10 - 2022.05 (2 years & 7 months)
Event Sales Manager
Fantasy Events
2009.01 - 2022.05 (13 years & 4 months)
Catering Sales Manager
Finesse Cuisine
2007.01 - 2010.01 (3 years)
Retail Sales Associate
Nordstrom
2004.01 - 2007.01 (3 years)
Merchandise Sales Associate
Universal Studios
1999.01 - 2003.01 (4 years)
Indiana University
Bachelor of Science from Business Administration
Walt Disney World College Program
Certificate of Completion
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