Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Chauncey (CJ) Whitehead

Camarillo,CA

Summary

Dedicated and results-oriented financial professional with over 15 years of extensive experience in Accounts Receivable, Credit, Collections, and Order-to-Cash operations.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Credit Manager

Dole Packaged Foods
Westlake Village, CA
06.2022 - Current
  • Assessed the creditworthiness of new customers, and approved or declined net credit terms
  • Assessed the creditworthiness of established customers with the company
  • Collaborated with Billing Operations and the Accounting department to ensure seamless transaction flows from order initiation to cash collection and posting in SAP
  • Approved and released sales orders daily
  • Led and motivated cross-functional teams to streamline operations, enhance efficiency, and optimize revenue recognition
  • Worked with the sales team to identify and resolve problems that may slow down payment of invoices
  • Designed and implemented processes to mitigate credit risk, approve credit terms, and resolve deductions, chargebacks, and overpayments
  • Managed the collections team to ensure the goal of our collection was reached weekly
  • Managed the deductions team to ensure our deductions goal was reached monthly.

Credit and Collections Supervisor

The Trade Desk
Ventura, CA
10.2021 - 03.2022
  • Supervised the day-to-day activities of the credit/collections and cash application team
  • Ensured that all cash was posted accurately per the internal process
  • Worked with my team to resolve prepayment issues, and payment discrepancies
  • Ensured that all credit applications were processed quickly and thoroughly as per the credit policy
  • Processed credit requests via D&B, financials, and trade references to assess creditworthiness for all new customers, as well as established customers seeking credit increases.

Accounts Receivable Manager

Mission Produce
Oxnard, CA
03.2012 - 10.2021
  • Directed the entire order-to-cash process, and managed an AR aging of $100 million while consistently maintaining a Days Sales Outstanding (DSO) of under 30 days
  • Mitigated credit risk to approve or decline customers for credit terms ensuring the terms approved were within the protection of PACA (Perishable Agricultural Commodities Act)
  • Managed a team of collectors and cash application reps
  • Identified and resolved deductions on customers' accounts such as Walmart, Target, Costco, and Sam's Club
  • Provided leadership and support on projects to ensure goals were being achieved
  • Created and distributed weekly reports to the Controller, VP of Finance, VP of Sales, and the Director of Sales detailing the company's accounts receivable exposure, as well as write-offs, sales adjustments, and accounts receivable metrics
  • Provided ongoing support and training to my team
  • Assisted with cash and collections forecast by creating and submitting reports to the Corporate Controller.

Senior Accounts Receivable Specialist

Power-One
Camarillo, CA
04.2008 - 01.2012
  • Collected past due receivables on an aging with an average of $100 million
  • Posted wires, ACH payments, Checks, and credit card payments
  • Reconciled deductions, chargebacks, overpayments, and short pays
  • Reported on accounts receivable aging weekly to the Controller, assisted with month-end and year-end closing.

Credit Analyst

EMI Music
Camarillo, CA
04.2005 - 03.2008
  • Assessed creditworthiness of new and established customers
  • Collected on past due balances
  • Resolved deductions, short payments, and overpayments.

Education

Computer Science -

ITT Technical Institute
03.2003

Skills

  • Management
  • Communication Skills
  • Leadership
  • Teamwork
  • Organizational Skills
  • Fraud understanding
  • Investigations
  • Performance Improvements
  • Credit evaluations
  • Credit Reports
  • Risk Assessments
  • Credit analysis
  • Risk Mitigation
  • Portfolio Management
  • Mentoring and training
  • Policy Implementation

Certification

Accredited Receivables Manager, The Institute of Finance Management, 07/01/20

References

  • Damian Rickets, Mission Produce, Inc., dricketts@missionproduce.com, 805-981-3650
  • Bryan Giles, Mission Produce, Inc., bgiles@missionproduce.com, 805-981-3650

Timeline

Credit Manager

Dole Packaged Foods
06.2022 - Current

Credit and Collections Supervisor

The Trade Desk
10.2021 - 03.2022

Accounts Receivable Manager

Mission Produce
03.2012 - 10.2021

Senior Accounts Receivable Specialist

Power-One
04.2008 - 01.2012

Credit Analyst

EMI Music
04.2005 - 03.2008

Computer Science -

ITT Technical Institute
Chauncey (CJ) Whitehead