Chauncie Cato-Robinson
Hyattsville,MD
Summary
Highly-motivated and detail-focused individual possessing hands-on approach and amazing energy to meet task-based needs. Offer ability to handle challenging work and master new skills. Strong work ethic, adaptability, and exceptional interpersonal skills. Efficiently manage administrative needs for busy office with strong organizational, file management and customer service skills. Offers excellent technical abilities with software and applications.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Staff Assistant
U.S. Department of Agriculture
Riverdale, MD
03.2014 - Current
- Serve as the Freedom of Information Act (FOIA) liaison point of contact.
- Manage the Staffing Roster (internal database) to establish and maintain employee information.
- Utilize Microsoft PowerPoint to update organizational charts and upload them to SharePoint.
- Prepare e-documentation to facilitate the payment mechanism used to reimburse employees for official expenses.
- Serve as the point of contact for SharePoint to provide troubleshooting and grant employees access, and address issues in relation to non-access to SharePoint.
- Create spreadsheets in Excel to track data related to projects.
- Respond promptly to emails sent by various departments within the organization.
- Handle confidential information with discretion and integrity.
- Maintain a positive working relationship with fellow staff and management.
- Provided HR administrative assistance to management team.
- Inputted data into an Access database program.
Secretary to the Associate Deputy Administrator
U.S. Department of Agriculture
Washington, DC
03.2004 - 03.2014
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Managed multiple calendars and contacts using computer software.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
Education
Master of Science - Human Resources Management
Strayer University
Washington, DC07-2013
Skills
- Email correspondence
- Data entry
- Attention to detail
- Microsoft Office expertise
- Document Management
- Administrative Support
- Data Confidentiality
- Verbal and written communication
Certification
- Received Certificate of Completion for Administrative Procedures, Graduate School, 2013
Timeline
Staff Assistant
U.S. Department of Agriculture
03.2014 - Current
Secretary to the Associate Deputy Administrator
U.S. Department of Agriculture
03.2004 - 03.2014
Master of Science - Human Resources Management
Strayer University
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