Chauncie Holtz
Dayton
Summary
Professional administrative professional with strong organizational and communication skills, prepared to enhance office efficiency and support operations. Adept at managing schedules, handling correspondence, and coordinating meetings. Known for collaboration and adaptability, ensuring reliable and consistent support for team goals. Skilled in Microsoft Office, data entry, and task prioritization.
Overview
16
16
years of professional experience
Work History
Program and Administrative Support Specialists
Senior Resource Connection
01.2023 - Current
- Gosh Support/ Billing -Entered clients and uploaded appropriate forms into Gosh.
- Lifeline - Installation of Lifeline systems and medication dispensing units in clients home. Documenting and completing proper paperwork for the installs. Demonstrating proper usage to clients.
- Congregate Billing Support- Complied monthly vouchers from restaurants for each Funder in CXM/ Legacy ServTracker.
- Budget Support- Complying each categories yearly budget for the company in Sage.
- HR Support-complied paid time off and sick leave into excel spreadsheet.
- VHC Audit Support- Acquired needed client folders by implementing filing systems. Complied copies of all paperwork for auditors.
- Posting Payment Support- Verifying and posting payments in ServTracker for all Funders.
- Meals on Wheels Delivery Support- Distributed proper meals to clients, and retrieval of clients signature.
- Outreach Assessor/ Records Coordinator Support- Conduct in-person yearly assessments and reassessments in the field. Evaluate the needs and goals of clients to determine eligibility for programs and services. Gather, document and input required information for assessments and reassessments in clients folder and CXM. Managed scheduling, prioritizing appointments and meetings Assessments. Calling and updating Waitlist in CXM. Placing Clients on the correct route for meals. Calling referrals and conducting an Intake over the phone. Creating new clients in CXM and entering Intake information. Audit support for Meals and wheels by acquiring needed client folders by implementing filing systems.
Remote call center
Bath & Body Works
10.2020 - 01.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
Office Assistant
Midpoint Properties
10.2013 - 04.2016
- Worked as the primary point of contact for field technicians.
- Inputted data gathered from technicians including property information, photographs and county documents.
- Verified accuracy of all data pertaining to a property.
- Ensured all data was properly formatted and sent to the proper bank for processing.
- Worked with local utility companies to ensure power and water was turned on/off as required.
Meter Reader
Dayton Power and Light
05.2013 - 10.2013
- Drove/Walked a planned route to record utility usage.
- Inspected meters for defects and monitoring for abnormal usage volume or tampering.
- Worked to maintain a professional and safe working environment when dealing with challenges such as upset customers, abandoned properties, and dogs along route.
Production Assistant
Neaton Auto Products Manufacturing
09.2012 - 02.2013
- Verified quality of the parts and made sure there was no dirt, scratches, short shots, contamination, etc.
- Ran final station which involves screwing the A’s and B’s onto the Visor Meter and scanning it into the system.
- Packaged visor and prepared it for the materials handler.
Overnight Flow Team Member
Target
09.2011 - 07.2012
- Worked as part of the logistics flow team to ensure inventory was properly stocked.
- This included stocking shelves, matching UPC codes and pulling inventory from the stock room.
- Ensured that the proper sale signage was posted weekly. This included removing all of the previous sale signage and verifying the proper items were marked for the new week.
Parts-Runner
Kettering Heating and Air
07.2009 - 07.2011
- Transported parts from commercial warehouse to the active jobsite.
- Answered initial phone calls from customers and got basic job information.
- Filed and collated company documents.
- Ran company deposits to the bank.
- Ensured company vehicles were clean and ready for the workday.
Education
Diploma in High School -
BELLBROOK HIGH SCHOOL
Bellbrook, OH01.2008
Skills
- Verbal communication
- Systematic file arrangement
- Scheduling appointments
- Telephone reception
- Administrative procedures
- Strategic planning
- Document scanning
- Document management
- Spreadsheet creation
- Calendar management
- Word processing
- Proofreading
- Customer relations
- Scheduling
- Confidential document control
- Registration processing
- Proficient in CXM ServTracker, Gosh, Word, and Excel
- Report preparation
- Travel coordination
- Teamwork
- Multitasking and time management
- Fast learner
- Customer service
- Problem-solving
- Problem-solving abilities
- Critical thinking
- Organizational skills
- Adaptability and flexibility
- Document and file management
- Office administration
- Microsoft office
- Documentation and recordkeeping
- Data entry
- Task prioritization
- Self motivation
- Excel spreadsheets
- Appointment scheduling
Timeline
Program and Administrative Support Specialists
Senior Resource Connection
01.2023 - Current
Remote call center
Bath & Body Works
10.2020 - 01.2021
Office Assistant
Midpoint Properties
10.2013 - 04.2016
Meter Reader
Dayton Power and Light
05.2013 - 10.2013
Production Assistant
Neaton Auto Products Manufacturing
09.2012 - 02.2013
Overnight Flow Team Member
Target
09.2011 - 07.2012
Parts-Runner
Kettering Heating and Air
07.2009 - 07.2011
Diploma in High School -
BELLBROOK HIGH SCHOOL