Chauncy Jones
Logistics Employee
Richmond,VA
Summary
Hardworking and motivated individual with experience in Warehouses, Customer Service, and the Military. Displays exceptional adaptability, reliability, and teamwork skills. A strong communicator who is proactive and dedicated to giving their full effort to any task. Seeking a long-term opportunity in the security industry, committed to consistently delivering high-quality work.
Overview
8
8
years of professional experience
Work History
Warehouse Dock Worker
Ward Trucking TLC
05.2024 - Current
- Contributed to a clean working environment by performing daily housekeeping tasks, promoting overall warehouse hygiene and safety standards.
- Managed hazardous materials safely following standard operating procedures, prioritizing employee health and environmental sustainability.
- Adhered to strict deadlines while ensuring high-quality workmanship under pressure when dealing with high volume shipments.
- Assisted in conducting routine cycle counts of inventory items, ensuring accurate stock levels were maintained throughout the year.
- Reduced product damages through careful handling of materials during the loading and unloading process.
- Collaborated with team members to optimize dock space usage, resulting in increased storage capacity for incoming shipments.
- Displayed strong attention to detail when verifying shipment contents against packing slips before sealing packages for delivery.
- Ensured accurate inventory tracking by diligently recording all incoming and outgoing shipments using warehouse management software.
- Maintained open lines of communication with supervisors regarding any shipment discrepancies or potential issues that could impact productivity.
- Promoted a positive work environment by effectively collaborating with team members, fostering strong relationships and teamwork.
Cashier
Panera Bread
08.2022 - 03.2024
- Cleaned the store, greeted and served the customers, prepared a safe and warm space for the customers to come in and relax, restocked the pastry cases, prepared meals, washed dishes
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
USMC
Armed Forces Services
11.2016 - 07.2022
- Cleaned the drill area, cleaned rifles and the Howitzers, performed physical fitness training, ran team building drill, performed Rifle Range Training, performed Patrol Duties
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Sales Associate
Fas Mart
12.2020 - 06.2021
- Restocked the store, cleaned the store, greeted the customers, prepared money transactions, handled alcoholic beverages, handled tobacco products
cashier
Potbelly
12.2018 - 05.2019
- Prepared food, cleaned store area, greeted customers, prepared money transactions
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Stocked, tagged and displayed merchandise as required.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Improved efficiency, organized checkout area for optimal workflow.
Education
Standard Diploma -
John Marshall High School
Richmond, VA 09.2011 - 6 2016
Skills
Teamplayer
Customer Service
Adaptable
Phone Etiquette
Computer skills
Data entry
Communication Skills
Writing Skills
Lifting and sorting
Warehouse environment safety
Loading and unloading
Forklift Operations
Labeling and boxing
Order picking and processing
Excellent Communication
Teamwork and Collaboration
Flexible and Adaptable
Organization and Time Management
Self-Motivated
Active Listening
Multitasking Abilities
Good Telephone Etiquette
Written Communication
Dependable and Responsible
Attention to Detail
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balancePersonal development programsHealthcare benefits401k matchTimeline
Warehouse Dock Worker
Ward Trucking TLC
05.2024 - Current
Cashier
Panera Bread
08.2022 - 03.2024
Sales Associate
Fas Mart
12.2020 - 06.2021
cashier
Potbelly
12.2018 - 05.2019
USMC
Armed Forces Services
11.2016 - 07.2022
Standard Diploma -
John Marshall High School
09.2011 - 6 2016