Chaunda Bradshaw
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance.
Overview
19
19
years of professional experience
Work History
Customer Service Clerk
Yesway / Allsup's
03.2021 - 02.2023
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Provided thorough product knowledge to assist customers in making informed decisions on purchases.
Driver
Shuttle Ruidoso LLC
09.2014 - 02.2021
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Customer Service Cashier
Allsup's
09.2012 - 06.2014
- Utilized various software applications to process customer orders.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Used POS system to enter orders, process payments and issue receipts.
Community Living Support Aide
AHS Aka Rescare
03.2010 - 07.2012
- Coordinated recreational activities that catered to individual interests while promoting socialization among peers.
- Completed regular check-ins and progress report for each client.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Enabled smoother transitions for clients moving into community-based settings by establishing connections with local resources prior to their move-in date.
- Provided transportation services to clients, enabling access to necessary appointments and social engagements.
- Assisted clients with personal care tasks, ensuring their comfort and dignity were maintained.
Machine Operator
Greiner Purtec Inc
11.2007 - 05.2008
- Checked quality of [Product or Service] by frequent chemical analysis.
- Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
- Assisted in the implementation of new equipment, resulting in increased productivity and cost savings.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Machine Operator
Baker Oil Tools
12.2005 - 10.2007
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Asst. Machine Operator
St. Gobain- Norton Sandpaper
04.2004 - 06.2005
- Participated in ongoing training opportunities to expand knowledge base and improve overall job performance consistently.
- Controlled manufacturing plant operations using SCADA software.
- Contributed to the implementation of Lean Manufacturing principles by identifying areas for improvement and implementing changes to reduce waste and inefficiencies.
- Contributed to team success by cross-training on various machines, increasing versatility within the department.
- Quickly shut down equipment in emergency situations following protocols.
- Increased production efficiency by maintaining and adjusting machine settings, ensuring optimal performance.
- Replenished materials and supplies as needed to maintain production.
Education
High School Diploma -
Grand Prairie High School
Grand Prairie, TX05.1987
Skills
- Document Control
- Call Metrics
- Building rapport
- Administrative and Office Support
- Transaction Processing
- Sales expertise
Timeline
Customer Service Clerk
Yesway / Allsup's
03.2021 - 02.2023
Driver
Shuttle Ruidoso LLC
09.2014 - 02.2021
Customer Service Cashier
Allsup's
09.2012 - 06.2014
Community Living Support Aide
AHS Aka Rescare
03.2010 - 07.2012
Machine Operator
Greiner Purtec Inc
11.2007 - 05.2008
Machine Operator
Baker Oil Tools
12.2005 - 10.2007
Asst. Machine Operator
St. Gobain- Norton Sandpaper
04.2004 - 06.2005
High School Diploma -
Grand Prairie High School
Similar Profiles
CHRISTOPHER MCCARTYCHRISTOPHER MCCARTY
Call Center Operations Manager at Allsup's / Yesway Convenience StoresCall Center Operations Manager at Allsup's / Yesway Convenience Stores
Donna WrightDonna Wright
Cashier at Allsup's/ YeswayCashier at Allsup's/ Yesway
Harley BrewerHarley Brewer
Cashier/Clerk at Allsup's/YeswayCashier/Clerk at Allsup's/Yesway
Robert MooreRobert Moore
Customer Service Clerk at Costco Wholesale CorpCustomer Service Clerk at Costco Wholesale Corp
Nikki GunzNikki Gunz
Customer Service Clerk at Home DepotCustomer Service Clerk at Home Depot