Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Chaundra Martin

Cleveland,OH

Summary

Dynamic professional with a proven track record at Cargill, excelling in traffic coordination and freight management. Recognized for enhancing transportation efficiency and fostering client relationships through exceptional communication. Adept at import and export documentation, with a strong commitment to operational excellence and a collaborative team spirit.

Overview

24
24
years of professional experience

Work History

Traffic Clerk

Cargill
03.2022 - Current
  • Contributed to ongoing process improvement initiatives aimed at enhancing overall operational efficiency within the traffic department.
  • Enhanced overall transportation efficiency with diligent tracking and documentation of shipment details.
  • Assisted in the development of strategic traffic plans, contributing to improved logistics performance.
  • Provided exceptional customer service by addressing inquiries promptly and professionally, fostering positive relationships with clients and vendors alike.
  • Boosted on-time delivery rates through proactive monitoring of shipment statuses and prompt troubleshooting of issues encountered during transit.
  • Collaborated with warehouse personnel to optimize loading procedures, minimizing delays in shipment dispatch.
  • Maintained a safe working environment by following established safety protocols and promoting best practices among team members.

Food Service Coordinator

Old Brooklyn Community School
09.2019 - 03.2022
  • Enhanced customer satisfaction by efficiently managing food service operations and ensuring timely meal preparation.
  • Mitigated potential conflicts among staff members by fostering open communication and promoting a supportive team atmosphere.
  • Developed creative menus that catered to diverse dietary needs, promoting a more inclusive dining experience.
  • Evaluated employee performance regularly, providing constructive feedback for continuous improvement in food preparation and customer service skills.
  • Increased overall efficiency by implementing new technologies for order processing and tracking systems within the food service department.
  • Established rapport with guests through personalized interactions, enhancing their overall dining experience and cultivating loyalty among patrons.
  • Championed cleanliness initiatives throughout all areas of operation by implementing comprehensive sanitation protocols.
  • Streamlined kitchen processes for improved productivity, resulting in increased positive customer feedback.

Marina Clerk

Cleveland Metro Parks
04.2013 - 07.2015
  • Ensured availability of necessary supplies by monitoring inventory levels and placing orders accordingly, preventing stockouts during peak season demand periods.
  • Organized reservation schedules efficiently, optimizing slip availability for incoming boats while maximizing revenue potential for the marina.
  • Provided timely assistance in docking procedures, ensuring proper mooring and minimizing potential damage to vessels.
  • Contributed to a pleasant atmosphere within the marina facilities by addressing client concerns promptly and professionally.
  • Assisted customers in navigating local attractions and amenities, promoting community engagement and positive experiences for visitors.
  • Promoted a safe environment by enforcing marina rules and regulations, reducing incidents on site.
  • Assisted with the coordination of special events, contributing to successful and well-attended gatherings at the marina.
  • Maintained accurate records of boat arrivals, departures, and slip assignments to ensure smooth marina operations.

Time Warner Cable

Time Warner Cable TV
05.2001 - 06.2013
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.

Education

GED -

John Hay HS
Cleveland, OH
06-1988

Skills

  • Import documentation
  • Scheduling deliveries
  • Export documentation
  • Warehouse operations
  • Microsoft office
  • Freight management
  • Shipping documentation
  • Traffic coordination

Accomplishments

  • Achieved the goal of 13,999 tons of salt shipped in one day by completing working with accuracy and efficiency.
  • Documented and resolved billing issues which led to customers getting correct paper work for Cargill to get compensated.

Timeline

Traffic Clerk

Cargill
03.2022 - Current

Food Service Coordinator

Old Brooklyn Community School
09.2019 - 03.2022

Marina Clerk

Cleveland Metro Parks
04.2013 - 07.2015

Time Warner Cable

Time Warner Cable TV
05.2001 - 06.2013

GED -

John Hay HS

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